Online Pound Store pārskati

Hi, Thank you for taking the time to leave this feedback, and I am really sorry for the disappointment caused! I completely understand your frustration; nobody wants to pay more for delivery than the actual items in their basket, especially when the main reason for your order was out of stock. We do try to keep our online stock levels as real-time as possible, but occasionally a high-demand item like the Asevi Colania range sells out before the website updates. That’s entirely on us, and we are actively working on improving our stock system to stop this from happening. Since you wouldn't have placed the order for those extra items on their own, please reach out to us directly at info@onlinepoundstore.co.uk with your order number. We’d be more than happy to refund the delivery fee for you to make things right. Thank you again for your honest feedback, as it helps us improve! Kind regards, OPS

Hi Julia Great to hear your branded items arrived in brand-new condition the very next day! We work hard to keep our product prices as low as possible to help balance out those delivery costs. Cheers, OPS

Hi Lesley Lovely to read this! It's always a bonus when everything turns up safe and sound, so I'm glad the team packed it up so neatly for you. Hoping to see you again, OPS

Hi there Brilliant to hear your order turned up even faster than expected! There's nothing quite like a delivery arriving early to make your day. Cheers, OPS

Hi Susan We appreciate the review! Great to know you found the ordering process nice and easy and had a good experience with us. Many thanks, OPS

Hi there Thanks a lot for leaving a review! Fast delivery and quality products at great prices are what we're all about. Best, OPS

Hi there Thanks a lot for leaving us a review! Easy ordering, low prices, and fast delivery are what we're all about. Cheers, OPS

Hi there Thanks a lot for leaving a review! Getting your order sorted quickly and keeping things nice and simple is what we like to hear. Cheers, OPS

Hi there Appreciate the review! Great to know you found ordering straightforward and that your items arrived nicely and quickly. Cheers, OPS

Hi Carole Brilliant to read this! Keeping you updated on your order and making sure any refunds are sorted straight away is just how it should be. Thanks again, OPS