This was my first order with ops and I didn’t receive all that I ordered but I must say customer service was excellent, I emailed them had a response the next day and I was refunded that day
Love the products its a shame they take so long to process and deliver. I wont be using again
OPS TEAM
Online Pound Store
9 months ago
Hi,
Thank you for your feedback and for your kind words about our products.
We’d just like to clarify for future customers that your order was placed on 7 January and delivered in full on 13 January, which is within our stated 3–5 working day delivery timeframe.
We were also closed over the Christmas period (23 December–5 January), which was clearly communicated across our website and at checkout, and all orders were processed in the order they were received once we reopened.
We’re sorry to hear you felt disappointed, but we’re pleased that your order arrived on time and met expectations. If you ever need assistance, our customer service team is always happy to help.
Kind regards,
Nial
Pirkuma datums: 07/01/2026
0
Dalīties
Uzticams klients
Verificēja Feefo
9 months ago
Any issues dealt with straight away. Brilliant customer service
Great prices and quick delivery. Items came well packaged.
Pirkuma datums: 05/01/2026
0
Dalīties
NB
Nicola Bolam
Verificēja Feefo
GBR
9 months ago
Ko Nicola Bolam teica par Online Pound Store:
Rubbish. I havnt recieved my order and dont have a printer to sign the form. Plz post it out to me.
OPS TEAM
Online Pound Store
9 months ago
Hi Nicola,
As per our last correspondence, we acknowledged this and informed you that we'd be happy to receive a statement confirming that no parcel was received.
A follow-up email has been sent. Please reply at your earliest convenience.
Kind regards,
OPS
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