Jodie would have had me buy a single BA ticket even though it was dearer than return and not use the return. My query about the sea view room before departure wasn't satisfactorily resolved to the...
Lasīt vairāk
Mundy Cruising
Mundy Cruising
10 years ago
Many thanks for your feedback and comments. I’m sorry that you experienced problems with your recent booking and I am glad we have now addressed these issues. If you wish to discuss the matter further please don’t hesitate to call me on 020 7399 7640.
Best regards Alex
Uzticams klients
10 years ago
I would like to address the issue regarding your pre-cruise stay. After investigating the matter it appears that there was a miscommunication between Expedia and Mundy Cruising which led to a Garden View Room being reserved for you. We were advised incorrectly that some of the Garden Rooms had sea views however this is not the case.
So even though it wasn't my fault and I was quite clear on my booking request an apology is considered closure by Mundy.
Mundy Cruising
Mundy Cruising
10 years ago
I do recognise that we made a mistake. We put the error right at our own expense. I had hoped that this had satisfactorily addressed the situation and I will call you to discuss this further.
Best regards Alex
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.