MUNDY SERVICE IS OFTEN DISAPPOINTING. RESPONSE TO ENQUIRIES IS SLOWER THAN IT SHOULD BE - ESPECIALLY TO E-MAILS! OTHER CRUISE AGENTS ARE FAR MORE 'ON THE BALL'.
but the quality of back office admin remains dire - every transaction has to be checked and there are almost always corrections to be made. unfortunately this has become the Mundy Achilles heel. (but...
Our representative left Mundy and we were told that the replacement person would contact us to ensure all was OK in preparation for our cruise. We're still waiting (and it's too late now)
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Pirkuma datums: 17/05/2015
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Verificēja Feefo
10 years ago
Good information pre cruise
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Pirkuma datums: 30/05/2015
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Verificēja Feefo
10 years ago
as always Edwina was marvellous
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Pirkuma datums: 08/05/2015
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Verificēja Feefo
10 years ago
Sharon has been most efficient and helpful throughout
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.