Excellent advice and support from Helen Fensom. She made all our flight, hotel and cruise arrangements as a package. She found good hotel options for us to choose from and ensured that we had all...
Many thanks for the feedback about your experience sailing with Ponant. I’m sorry to hear that they have fallen so far below the standards expected. I’ve passed your comments on to Ponant to highlight the issues you had. Hayley will be in touch shortly to discuss the cruise further and would be happy to help you submit a formal complaint should you wish to.
Best Regards
Alex Loizou,
Director of Sales, Marketing and Operations
THEY PROVIDE SEAMLESS SUPPORT FROM INITIAL COSTING TO A FINAL BON VOYAGE PHONE CALL CLOSE TO DEPARTURE DATE. AFTER FACING THE POTENTIAL LOSS OF SEVERAL THOUSAND POUNDS AFTER THE DEMISE OF CRYSTAL...
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Pirkuma datums: 19/09/2023
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Verificēja Feefo
2 years ago
The service was excellent. Any queries were answered promptly
Professional, experienced , responsive and most helpful - exactly what one wants from a travel consultant, especially if anything goes wrong, which ours did. BA cancelled our outbound and return...
They couldn’t be more helpful and efficient. Always keen to explore the possibilities of each enquiry and they know exactly what I like. Very knowledgable and experienced.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.