Mundy hve been managing my cruise bookings fo some 20 yars and have always proved themselves competent, well-informed and efficient. I cannot recommend them highly enough.
Atsauksmes par produktu
Alexander
Mundy Cruising
2 years ago
Many thanks for your feedback and kind comments about Mundy Cruising. I wanted to let you know that I’ll be passing on the comments regarding your cruise to Silversea’s Regional & Strategic Account Manager for their reference. If you wish us to escalate this further, please do get in touch directly with a little more detail and we’d be happy to do this.
Yours sincerely
Alex Loizou
Director of Sales, Marketing and Operations
Unfortunately did not get the correct story before leaving.
Alexander
Mundy Cruising
2 years ago
Many thanks for your feedback and your additional comments to Anjalina. I wanted to let you know that we are investigating this matter further with Emerald as we had been informed that the cruise was almost full at the time you booked and that their autumn promotion did not apply to your departure. I have also asked for compensation to be provided should we have received the incorrect information. Anjalina will be in touch directly to keep you informed of Emerald’s response.
Yours Sincerely
Alex Loizou
Director of Sales, Marketing & Operations
The telephone is always answered quickly, a great bonus point. All staff are very knowledgeable and helpful. They are particularly patient when struggling with the internet.
I always use Mundy Cruising for all my cruise holidays. Their customer service is the best and nothing is too much trouble for the team, especially Hayley who helps to swap around my cruises to fit...
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Pirkuma datums: 19/11/2023
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Verificēja Feefo
2 years ago
Kept up to date, and arranged with Regent to get us help at the airports.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.