We are so pleased to hear that you had a fantastic time on your trip. It's wonderful that you appreciated the efforts of the Travel Concierge and Coach Driver, and we appreciate you taking the time to share your positive experience.
Pirkuma datums: 03/10/2025
0
Dalīties
NG
Norma Greer
Verificēja Feefo
CAN
12 months ago
Atsauksmes par produktu
Kim Devereux
Luxury Gold
12 months ago
Thank you for being our guest and travelling with Luxury Gold.
On this trip the service provided was a step beyond what wee have experienced previously on Luxury Gold. It could not have been better.
Atsauksmes par produktu
Kim Devereux
Luxury Gold
12 months ago
We are delighted to hear you enjoyed your experience with 'Spain and Portugal in Style'. It is wonderful that you appreciated the cultural exposure and cuisine.
God help you if your trip is interrupted by a family death.
Atsauksmes par produktu
Kim Devereux
Luxury Gold
12 months ago
Thank you for travelling with us and for taking the time to share your feedback. We are sorry to learn of the circumstances that led to the interruption of your trip, and we extend our sincere condolences for your loss.
We are, however, concerned to hear that you experienced difficulties obtaining support during your return home and challenges with the insurance reimbursement process. We understand how distressing this must have been at an already difficult time.
We are pleased to know that our Guest Relations Department has been in correspondence with you regarding this matter. Please be assured that your experience and concerns have been shared with the relevant teams to ensure that appropriate follow-up and support are provided.
Thank you once again for bringing this to our attention and for choosing to travel with us. We truly appreciate your patience and understanding and hope that, in time, we may have the opportunity to welcome you on another journey under happier circumstances.
Pirkuma datums: 04/10/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
12 months ago
Good but not great.
Atsauksmes par produktu
Kim Devereux
Luxury Gold
12 months ago
Thank you for travelling with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the quality of the accommodation, the excellent food, and the good service throughout your journey.
However, we are sorry to learn that the level of support you received during the Zimbabwe portion of your trip did not meet your expectations. We understand how important consistent service is, particularly after such a positive experience with your Travel Concierge in South Africa. Please be assured that your comments have been shared with our operations team for review, as we continually strive to ensure that every part of the journey reflects the high standards associated with Luxury Gold.
We sincerely appreciate your feedback, as it helps us to improve the experience for future guests. Thank you once again for choosing to travel with us, and we hope to have the pleasure of welcoming you on another journey in the future.
Pirkuma datums: 03/10/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
1 year ago
Atsauksmes par produktu
Kim Devereux
Luxury Gold
1 year ago
Thank you very much for travelling with us on your Ultimate Italy journey and for sharing such wonderful feedback. We are truly delighted to hear that you had such an enjoyable experience and that the hotels, service, and overall itinerary met your expectations. It is especially pleasing to know that the service at the Quisisana Hotel in Capri stood out and that you found all the accommodation to be of a high standard.
We greatly appreciate your kind words about your Travel Concierge and your Coach Driver. They will be so pleased to know that their professionalism and care contributed to making your holiday so memorable. It sounds as though you had a truly special group of fellow travellers, which always adds to the enjoyment of the journey.
We are thrilled that you were able to enjoy priority access at the major sites and that your experience throughout Italy was seamless and relaxed. Your recommendation means a great deal to us, and we are so grateful for your trust in Luxury Gold. Thank you once again for your kind words and for choosing to explore Italy with us.
Driver and Tour Director were fun, knowledgeable and lovely to spend time with.
Rocky Mountaineer was great and food was lovely. Staff were so amazing and transport of luggage very efficient (...
Lasīt vairāk
Atsauksmes par produktu
Kim Devereux
Luxury Gold
1 year ago
We're delighted to know you found the Majesty of the Rockies tour fantastic, and that the on The Road Team made such a positive impact on your experience. We appreciate you bringing your feedback about the hotel to our attention.
Thank you for sharing your experience. It's wonderful to hear that you enjoyed the trip. We are pleased that the accommodation, food, and your Travel Concierge met your expectations, and that you found the trip well-organised.
Thank you for being our guest.
It was first tier. The hotels were great. The service from our Concierge and driver were excellent. We didn't have to worry about a thing!
Atsauksmes par produktu
Kim Devereux
Luxury Gold
1 year ago
We are so pleased to hear you had such a wonderful experience with Ultimate Italy. It is fantastic to know that you and your wife enjoyed your trip and that our team provided such excellent service. We are delighted that you would recommend us and use our services again.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.