My trip was excellent. We have one problem on arrival date due to the absence of airport pickup driver.
Dale Anderson
Luxury Gold
8 years ago
Included in our guests’ itineraries are instructions about what to do if they cannot locate their Driver. Nevertheless, we regret to read that you encountered difficulties on your arrival and hope that the situation was quickly resolved. Furthermore, we have forwarded your remarks about your experience in Warsaw to our Product Development team for their reflection and we are extremely pleased that you had an excellent time on your Luxury Gold journey across Europe.
The service was excellent and met all my expectations
Dale
Luxury Gold
9 years ago
We pride ourselves on the professionalism of our highly trained team. For this reason, it makes us happy to read that that you found the service provided on the tour to be of an excellent standard. Nevertheless, we are sorry to read that you encountered delays with the gold-leaf service; however, we appreciate your understanding of the situation. Furthermore, we hope that you have still taken many memorable moments away from your experience with Insight Vacations.
Atsauksmes par produktu
Pirkuma datums: 28/09/2017
0
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Verificēja Feefo
9 years ago
Better hotel, centrally located, in Prague.
Dale
Luxury Gold
9 years ago
Your feedback is fundamental to helping us improve our experiences; therefore we have passed on your thoughts about the hotel in Prague to our Product Development team for their consideration going forward. Nevertheless, we are very pleased that your visit to Auschwitz and Vienna stood out as highlights from your time in Central Europe.
Customer Service was great - answered all my questions - set everything up for us and made sure we were well prepared for a great vacation.
Dale
Luxury Gold
9 years ago
We are committed to proving an outstanding quality of service to our guests. So, it makes us happy to learn that our team helped you to explore your destination in confidence. Furthermore, we are delighted that you enjoyed our carefully made itinerary, and we look forward to welcoming you to journey with us for a third time.
Atsauksmes par produktu
Pirkuma datums: 23/09/2017
0
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Verificēja Feefo
9 years ago
The trip was well organized. The accommodations were lovely and the tour guide was superior.
Dale
Luxury Gold
9 years ago
At Insight Vacations, we believe that with meticulous planning and careful preparation; we can create unforgettable experiences. Therefore, we are delighted that you felt the organisation of the tour was to high standard. The same goes for the hotels and your Travelling concierges' performance; we are equally as pleased that they both left you impressed. What's more, we hope that you will join us in the future to discover many more destinations.
Fantastic trip!! The guide was phenomenal. All the hotels were exquisite. There was a lot to see (a lot of walking) and the food provided was delicious. I gave this trip 4 stats because it was...
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Dale
Luxury Gold
9 years ago
It truly pleases us to read that you had a fantastic time with Insight Vacations in Italy. The cuisine on the itinerary is one of the many great things about this tour, so we are delighted that it stood out as a highlight. Furthermore, we have forwarded your comments concerning the group size and time at the hotels to our Product Development team, to help make any necessary improvements going forward. Nevertheless, we are delighted that you would recommend the tour to friends, and we hope that you will be joining us in the future for more exploring.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.