Land Rover Insurance & Accident Assistance vairs nav aktīvs Feefo klients
Tiek rādīti visi 226 pārskati
JW
John William
Verificēja Feefo
4 years ago
Ko John William teica par Land Rover Insurance & Accident Assistance:
Please expedite the £250 refund. Also had to wait a month for repair.
By sending me the £250 excess refund that was promised
Customer Care
Land Rover Insurance & Accident Assistance
4 years ago
Dear John,
Thank you for making us aware of the delay. I asked our Customer Services Team to contact you directly and I understand that your excess refund has now been paid. Apologies for the delay, and I trust that this is now resolved.
JW
John William
4 years ago
No it hasn’t!
Despite your response I still have not received the refund so I would be very grateful if you could chase this up for me. The fault was your. You had attempted to input the wrong bank details!
Customer Care
Land Rover Insurance & Accident Assistance
4 years ago
Apologies John. It seems the refund had been processed but the payment hadn't reached your account. I understand we have subsequently been in touch to confirm your receipt of the refund. I hope that this is now resolved for you, and apologise that you had to chase again.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Every aspect of the claim was handled very quickly and efficiently. No hesitation in recommending to other people and I intend to renew my policy with them when the time comes.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Excellent Service.
Excellent service from arranging car hire to Solicitors etc. Totally recommend.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Well done
Well done had silly accident you sorted it with one phone call thank you
0
Dalīties
DA
Darren
Verificēja Feefo
4 years ago
Ko Darren teica par Land Rover Insurance & Accident Assistance:
Not so smooth running
Had issues at first getting a hire replacement vehicle and being mid informed about who insured the vehicle but after that at the start found the service very good after having to extend the...
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0
Dalīties
MA
Martyn
Verificēja Feefo
4 years ago
Ko Martyn teica par Land Rover Insurance & Accident Assistance:
Responded quickly and efficiently and without fuss
0
Dalīties
BE
Bernard
Verificēja Feefo
Gloucestershire
4 years ago
Ko Bernard teica par Land Rover Insurance & Accident Assistance:
Excellent support during a very trying moment
The response was positive and supportive from the start a total contradiction to the response I received from my Insurance Company despite the cut and dried fact of third party admitted liability.
0
Dalīties
RO
Robert
Verificēja Feefo
4 years ago
Ko Robert teica par Land Rover Insurance & Accident Assistance:
Ok but could have been a lot better.
The car had only sustained a broken wheel arch spat and a scraped alloy wheel. It was collected on the Wednesday as agreed but after being informed earlier in the process that it would only take...
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0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Fast and excellent service.
0
Dalīties
DA
David
Verificēja Feefo
Edinburgh
4 years ago
Ko David teica par Land Rover Insurance & Accident Assistance:
Excellent Initial Response
Excellent initial response. However let down by Landrover Parts department failure to get the relevant Parts to enable the repair to take place.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
