Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Joe Browns Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/joe-browns | Feefo

Tiek rādīti visi 594,278 pārskati

Uzticams klients

15 years ago

Pirkuma datums: 02/02/2010

Love the look of the clothes but am reluctant to order much as I'm never…

Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying...

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Uzticams klients

15 years ago

Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying delivery and returns. Other places I've ordered from tend to charge either delivery or return. Shame really as they look to be my kind of clothes!!! That said, the customer service so far has been excellent thanks.

Joe Browns

15 years ago

Thank you for taking the time to send your comments re the order you placed with Joe Browns. We were disappointed to read that you were not happy with the fit or our returns policy. I have passed your comments through to the QC team who are checking to see if there is a fit and fabric quality issue with this top, so thank you for bringing this point to our attention. Unfortunately at present we can not offer free returns, and the companies that do offer free returns or postage build it in to the cost of the products. We have decided that this is unfair as it is a hidden cost the customer ends up paying for the goods. As way of a gesture I would like to offer you free postage on your next order. To do this you would have to call the customer service team and they will process your order and give you free p&p. Thanks again for your comments and we look forward to hearing from you. Kind regards Tony Brown

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Uzticams klients

15 years ago

Pirkuma datums: 01/02/2010

I went onto Joe Browns website after seeing some of their brand clothing in a catalogue.…

I went onto Joe Browns website after seeing some of their brand clothing in a catalogue. I'm so glad I did as they obviously have much more to offer on their website and if I had more money to spend,...

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Uzticams klients

15 years ago

Pirkuma datums: 01/02/2010

I have not received my items yet as the courier could not find my address but…

I have not received my items yet as the courier could not find my address but when i phoned your company I found the lady extremeley friendly and very helpful, i think it was Fiona i spoke with.I am...

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Uzticams klients

15 years ago

Pirkuma datums: 03/02/2010

Service is excellent, as is the items quality.

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Uzticams klients

15 years ago

Pirkuma datums: 03/02/2010

I loved my items

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Uzticams klients

15 years ago

Pirkuma datums: 02/02/2010

I love the concept of your products indeed.

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Uzticams klients

15 years ago

Pirkuma datums: 02/02/2010

I love the products so much as they are so individual and quirky. I personally would…

I love the products so much as they are so individual and quirky. I personally would love to see a few brighter colours introduced as I cant wear black (although I did buy a lovely coral cami...

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Uzticams klients

15 years ago

Pirkuma datums: 03/02/2010

I like or love something on every page of the catalogue. The information on each item…

I like or love something on every page of the catalogue. The information on each item on the website is really helpful.

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Uzticams klients

15 years ago

Pirkuma datums: 03/02/2010

nice clothes with a tinge of difference. reasonable prices.

Uzticams klients

15 years ago

nice clothes with a tinge of difference. reasonable prices.

Joe Browns

15 years ago

Thank you for taking the time to send us your comments re the order you placed with Joe Browns. We were disappointed to see that have had, problems with our sizes and the poor finish of items. We are trying all the time to standardise our sizes, as it makes it hard to buy items if each is different. I have passed your comments on to the buying team and QC to see if there was a sizing issue wuth this top. There are no excuses for threads been left on a garment, so sorry for this, we hare now checking to see how many more tops are like this and taking the matter up with the supplier. Thank you again for your comments. Kind regards Tony Brown

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Uzticams klients

15 years ago

Pirkuma datums: 02/02/2010

I use to shop with Joe Browns while in the UK now I am in the…

I use to shop with Joe Browns while in the UK now I am in the Falklands for a few years and to be able to buy from them via BFPO is a brilliant bonus, I love the different style of clothes that you...

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Joe Browns

Joe Browns is a true lifestyle company, which was started in 1998 to offer something more exciting and more individual than the other clothing catalogues in the UK - it's a state of mind, for those that enjoy life and want to live a bit, and although it's a cliché, we feel the more you put into it, the more you get out of it.

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0113 270 6655

Kandy Works, Brown Lane East, Holbeck, Leeds, West Yorkshire, LS11 0BT, United Kingdom