Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,508 pārskati

Uzticams klients

Verificēja Feefo

2 years ago

This was my first booking with Headwater. Initially my experience of booking was quite negative as I was given incorrect and confusing information at the start being promised things the company could...

Lasīt vairāk

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased Stephanie was able to turn your experience into a positive one! Your feedback has been passed on to the team

GUY WILKINS

Verificēja Feefo

Richmond

2 years ago

Ko GUY WILKINS teica par Headwater:

Premature surveys

I haven’t had the holiday yet so this seems a bit premature….! But so far I’m pleased with the friendly service from Stephanie

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have been happy with your experience so far, I have passed your comments on to Stephanie :-)

Uzticams klients

Verificēja Feefo

2 years ago

Sierra de Gredos Booking Experience

Excellent response time and specifically help in finalising flights

Sophie

Headwater

2 years ago

Thank you for your review! Your feedback means alot to us :-)

LAURENCE REYNOLDS

Verificēja Feefo

Oxenhope

2 years ago

Ko LAURENCE REYNOLDS teica par Headwater:

Excellent customer service

Megan at Headwater was incredibly helpful, answering all my (complicated!) questions quickly and thoroughly. Made the booking process really easy

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have enjoyed your experience with Headwater so far! I have passed your lovely comments on to Megan

Uzticams klients

Verificēja Feefo

2 years ago

Booking Experience for Cycling holiday

Excellent so far. Katie Hatton could not have been more helpful and understanding

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Kate and hope you have a wonderful trip!

Uzticams klients

Verificēja Feefo

2 years ago

Efficient and friendly

Megan dealt with my requests efficiently and promptly, making the changes required.

Sophie

Headwater

2 years ago

Thank you for your feedback, I have passed your comments on to Megan :)

JILL

Verificēja Feefo

Canada

2 years ago

Ko JILL teica par Headwater:

Great booking experience

They were very responsive to all my questions and were very patient while we planned our adventure.

Sophie

Headwater

2 years ago

Thank you for your feedback, I hope you managed to plan the perfect adventure :)

Uzticams klients

Verificēja Feefo

2 years ago

Excellent

friendly and informed service

Sophie

Headwater

2 years ago

Thank you so much for your lovely feedback, we have passed your comments on to Andrew.

Uzticams klients

Verificēja Feefo

2 years ago

Helpful, efficient and friendly.

Very helpful and personable representative (Kate Hatton) who communicated with patience and clarity.

Sophie

Headwater

2 years ago

We are so pleased you had an enjoyable experience with Headwater, Your feedback has been passed on to Kate :)

Uzticams klients

Verificēja Feefo

2 years ago

Brilliant Service

The website is very informative and the advisor was extremely helpful.

Sophie

Headwater

2 years ago

Thank you for your review, your feedback has been passed on to Lauren :)

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?