Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,505 pārskati

NINA THOMAS

Verificēja Feefo

Northampton

2 years ago

Ko NINA THOMAS teica par Headwater:

A pleasant experience

Really knowledgeable, nice and engaging. Letting us know options to extend our stay and finding a flight near where we live. Good communication. With Megan Wyatt

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Megan :-)

JOSEPH KAHAN

Verificēja Feefo

Cambridge

2 years ago

Ko JOSEPH KAHAN teica par Headwater:

Tardiness

Good. Then I sent in a deposit (February 22nd) and have had no correspondence and therefore no confirmation since then.

Sophie

Headwater

2 years ago

Thank you for your Feedback, we have looked into this for you and I am aware you are now in discussion with my colleague Toni regarding an alternative destination. We look forward to helping you arrange your trip!

Uzticams klients

Verificēja Feefo

2 years ago

Great service from great staff

Great service, Toni has been looking after me and nothing is too much trouble for her

Uzticams klients

Verificēja Feefo

2 years ago

Able to plan and book a holiday over the phone within 20 minutes.

Megan gave us all the details and prices for our Austrian Lakes holiday, including room upgrades and add on stays elsewhere. Very thorough.

Sophie

Headwater

2 years ago

Thank you for your lovely review, I have passed your comments on to Megan :-)

SHEELAGH MAWHINNEY

Verificēja Feefo

Hillsborough, Northern Ireland

2 years ago

Ko SHEELAGH MAWHINNEY teica par Headwater:

good choice

Friendly, helpful and efficient. Listened to our wishes and was able to help a little customisation of the holiday.

Sophie

Headwater

2 years ago

Thank you for your review, we value your comments and I have passed them on to Megan

Uzticams klients

Verificēja Feefo

2 years ago

Excellent response time to all my requests and an obvious keenness to make things as easy as possible.

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Megan :-)

Uzticams klients

Verificēja Feefo

2 years ago

Excellent information

I had looked at the holiday online and had many questions. Megan was able to answer these and had been to this particular location previously. She promptly sent details and a quote following our...

Lasīt vairāk

Sophie

Headwater

2 years ago

Thank you for your review, it is always lovely hearing how pleased our customers are with the service we provide. I have passed your comments on to Megan :-)

GARY ROBINSON

Verificēja Feefo

2 years ago

Sophie

Headwater

2 years ago

Thank you for your 5 star review :-)

Uzticams klients

Verificēja Feefo

2 years ago

This was my first booking with Headwater. Initially my experience of booking was quite negative as I was given incorrect and confusing information at the start being promised things the company could...

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Sophie

Headwater

2 years ago

Thank you for your review, I am pleased Stephanie was able to turn your experience into a positive one! Your feedback has been passed on to the team

GUY WILKINS

Verificēja Feefo

Richmond

2 years ago

Ko GUY WILKINS teica par Headwater:

Premature surveys

I haven’t had the holiday yet so this seems a bit premature….! But so far I’m pleased with the friendly service from Stephanie

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have been happy with your experience so far, I have passed your comments on to Stephanie :-)

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?