Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,461 pārskati

ANDREW PILKINGTON

Verificēja Feefo

3 months ago

Ko ANDREW PILKINGTON teica par Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Verificēja Feefo

GBR

3 months ago

Ko ISOBEL GEORGE teica par Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

3 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

3 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Verificēja Feefo

GBR

3 months ago

Ko LINDA teica par Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

3 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Verificēja Feefo

GBR

3 months ago

Ko JOANNE JACKSON teica par Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

3 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Verificēja Feefo

GBR

3 months ago

Ko MARK PITCAIRN KNOWLES teica par Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

3 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

3 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Verificēja Feefo

GBR

3 months ago

Ko IAN W teica par Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

3 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Verificēja Feefo

GBR

3 months ago

Ko DIANNE DAWSON teica par Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

3 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

GEOFF

Verificēja Feefo

GBR

3 months ago

Ko GEOFF teica par Headwater:

Helpful Service

Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.

Sophie

Headwater

3 months ago

Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along. Sophie Customer Relations Executive