Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,473 pārskati

SUSAN BALDWIN

Verificēja Feefo

1 month ago

Steph

Headwater

1 month ago

Thank you for your 5*'s it is very much appreciated. Stephanie Customer Coordinator

ALAN HOCKEY

Verificēja Feefo

NZL

1 month ago

Ko ALAN HOCKEY teica par Headwater:

Great people to deal with

Hannah Plant was awesome to deal with. She dealt with all of our requests with professionalism and ease.

Sophie

Headwater

1 month ago

Thank you for your lovely feedback. We’re so pleased to hear that Hannah took such great care of you and made the process smooth and easy. We’ll be sure to pass on your kind words to her. Sophie Customer Relations Executive

MARJORIE WARREN

Verificēja Feefo

GBR

1 month ago

Ko MARJORIE WARREN teica par Headwater:

Great service

Friendly, informative and helpful.

Sophie

Headwater

1 month ago

Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

1 month ago

Sophie

Headwater

1 month ago

Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback. Sophie Customer Relations Executive

THOMAS SANDAY

Verificēja Feefo

GBR

2 months ago

Ko THOMAS SANDAY teica par Headwater:

Trip to Austria

Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.

Sophie

Headwater

1 month ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

2 months ago

Highly recommended

Very prompt and efficient service in booking holiday and flights

Sophie

Headwater

1 month ago

Thank you for your kind words. We’re so pleased to hear you found the booking process prompt and efficient, and we hope you have a fantastic holiday. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

2 months ago

Excellent

Faultless service

Sophie

Headwater

2 months ago

Thank you for your lovely feedback. We are delighted to hear everything was faultless and that you had such a positive experience. Sophie Customer Service Executive

Uzticams klients

Verificēja Feefo

2 months ago

The service was very professional and helpful. Everything was clearly explained.

Sophie

Headwater

2 months ago

Thank you very much for your kind feedback. We’re really pleased to hear that you found the service professional and that everything was clearly explained. Sophie Customer Relations Executive

VALERI FRENCH

Verificēja Feefo

USA

2 months ago

Ko VALERI FRENCH teica par Headwater:

Prompt and friendly service

Megan was great. prompt follow-through

Sophie

Headwater

2 months ago

Thank you for leaving this lovely feedback. We’re so pleased to hear Megan was great and provided such prompt follow‑through. Sophie Customer Relations Executive

Uzticams klients

Verificēja Feefo

2 months ago

Excellent Service

Service was excellent, very prompt responses and answered any questions quickly and pleased that holiday plans got confirmed within hours.

Sophie

Headwater

2 months ago

Thanks for your feedback. We’re glad everything was sorted quickly and that your questions were answered promptly. It’s great to hear your holiday plans were confirmed so smoothly. Sophie Customer Relations Executive