Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,503 pārskati

Uzticams klients

Verificēja Feefo

2 years ago

Cycling Holiday Passau to Vienna

The booking process was protracted whilst I was waiting for confirmation that the booking could be fulfilled and took much longer than expected or than is reasonable. Having raised my concerns...

Lasīt vairāk

Steph

Headwater

2 years ago

Thank you for your comments. I am pleased I was able to help and you now have a wonderful trip to look forward to. Roll on September :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review, it is very much appreciated :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Made an online enquiry for xc skiing at Venabu and immediately received an email from James to say he would be looking after my booking. I emailed him to clarify a couple of things. Next day I got...

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Steph

Headwater

2 years ago

Thank you very much for your review. We did have a glitch in our system but James did forward the email to us, and I am pleased to read that Andrew was on the case and sorted out your lovely trip to Venabu :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Puglia cycling booking

Good service on our 4th Headwater booking. However booking an extra night in our first hotel was going to be a lot more expensive than if we booked independently on the hotel website. One wonders...

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Steph

Headwater

2 years ago

Thank you very much for your 5* review. I am looking into the price of your extra night and will be in touch with you directly in the next day or two. Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Excellent customer service

Really excellent customer service - exceptionally helpful and pleasant. Also, well informed staff.

Steph

Headwater

2 years ago

Thank you very much for your 5* review and lovely comments. I have passed them on to Helen and Megan who I know helped with your booking to Venabu Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Excellent personal service

Once we got to talk to a person the service was excellent. It had been confusing trying to contact them by phone but managed to get there via chat on the exodus website who passed on our details....

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Steph

Headwater

2 years ago

Thank you for your 5* review. I am glad Luke managed to get your trip organised for you :-) Enjoy Madeira! Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Efficient human experience.

Steph

Headwater

2 years ago

Thank you for your 5* review. I am so pleased we were able to get you a holiday booked to look forward to :-) Stephanie

HARRY DEAN

Verificēja Feefo

2 years ago

Ko HARRY DEAN teica par Headwater:

Just professional and welcoming throughout

Steph

Headwater

2 years ago

Thank you so much for your kind words and 5* review. I am sure you will have a great time at Venabu :-)

WILLIAM PEARSON

Verificēja Feefo

2 years ago

Ko WILLIAM PEARSON teica par Headwater:

Helpful support line.

Steph

Headwater

2 years ago

Thank you for your review. I am glad Megan was able to get you a wonderful holiday to Malta booked. Having done a sample of this trip I know you will have a fabulous time :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Great communication

Phone answered quickly Listened to our requirements and arranged a holiday to suit. Very good communication.

Steph

Headwater

2 years ago

Thank you very much for your comments and 5* review, this means a lot to the team and Kate, your booking agent :-) Have a wonderful holiday Stephanie

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?