Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,502 pārskati

Uzticams klients

Verificēja Feefo

2 years ago

BOOKING FOR 2025

Initial quote failed to reflect our long history with Headwater and there was some initial confusion with conflicting messages from Headwater and Exodus staff, but once we cleared these hurdles the...

Lasīt vairāk

Steph

Headwater

2 years ago

Thank you for your review and I'm sorry your loyalty discount was not initially added to your booking. All sorted now though and you have another fabulous holiday booked to look forward to :-) Stephanie

NICOLA NEWMAN

Verificēja Feefo

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review. it is very much appreciated :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Good service from Headwater

We have booked three holidays with Headwater and the service has been excellent for all of them.

Steph

Headwater

2 years ago

Thank you so much for your lovely review. Enjoy the Amalfi Coast when the time comes. Stephanie

CATHERINE TURNER

Verificēja Feefo

London

2 years ago

Ko CATHERINE TURNER teica par Headwater:

Another super holiday

We did cycling tour of the Stockholm archipelago - well organised, super routes, great hotels. And the chance to look around Stockholm also - a beautiful city. Highly recommend.

Steph

Headwater

2 years ago

Thank you so much for the 5* review and your comments. The Lofoten Islands trip is proving to be a very popular one and we are so pleased you had a great time. Where's next I wonder? Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Very helpful and friendly and kept us informed throughout.

Steph

Headwater

2 years ago

Thank you very much for your review and comments. I will make sure Fio sees this :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Proactive and friendly

Very pleasant advisor, helpful, knowledgeable and proactive in providing updates and suggestions.

Steph

Headwater

2 years ago

Thank you very much for your 5* review and lovely comments. I have passed them on to Megan who is thrilled you are happy with your booking for Cross Country Skiing :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Looking forward to trip

All sales team that I spoke with were helpful, friendly and knowledgeable and filled me with enthusiasm for my upcoming trip

Steph

Headwater

2 years ago

Thank you for your 5* review, I will make sure Kate and the rest of the team see this. Gozo is beautiful, I know you will have a wonderful time :-) Stephanie

TIM WILYMAN

Verificēja Feefo

Emsworth

2 years ago

Ko TIM WILYMAN teica par Headwater:

Easy booking process

Very good prompt service and very helpful staff.

Steph

Headwater

2 years ago

Thank you very much for your 5* review and kind words :-) Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Excellent Customer Service

Had to postpone holiday until next year due to health issues. No problem at all - Headwater couldn't have been more helpful and accommodating.

Steph

Headwater

2 years ago

Thank you for your kind comments. We all wish you a speedy recovery and are thrilled we were able to rebook your holiday so you have something to look forward to. Stephanie

Uzticams klients

Verificēja Feefo

2 years ago

Cycling Holiday Passau to Vienna

The booking process was protracted whilst I was waiting for confirmation that the booking could be fulfilled and took much longer than expected or than is reasonable. Having raised my concerns...

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Steph

Headwater

2 years ago

Thank you for your comments. I am pleased I was able to help and you now have a wonderful trip to look forward to. Roll on September :-) Stephanie