Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,500 pārskati

SIMON WORSLEY

Verificēja Feefo

Beccles

1 year ago

Ko SIMON WORSLEY teica par Headwater:

Friendly people are far better than chatbots!

Quickly put in contact with a knowledgeable agent. Went carefully through the various options available, taking time to fully answer our queries, as well as making some helpful suggestions.

Steph

Headwater

1 year ago

We quite agree :-) Thank you for your review today, it is much appreciated! Stephanie

MARYANNE NIBLETT

Verificēja Feefo

1 year ago

Ko MARYANNE NIBLETT teica par Headwater:

Excellent customer service

Excellent service by Luke. Very patient and answered all of my questions. Thank you 🙏

Steph

Headwater

1 year ago

How lovely :-) I'm glad Luke was able to help you! You have a wonderful trip booked, so I am sure you will have a wonderful time when the date arrives. Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Great service.

Steph

Headwater

1 year ago

Thank you very much for your review. A while to wait, but enjoy Italy when the time comes :-) Stephanie

BRIAN LITTLE

Verificēja Feefo

Worksop

1 year ago

Ko BRIAN LITTLE teica par Headwater:

Walking on the bright side

Good website with first rate email support. Hope to complete booking once the dates are confirmed.

Steph

Headwater

1 year ago

Thank you for your review and 5*'s, it very much appreciated. I can see we are working on your Swiss booking and will be in touch very soon to confirm. Stephanie

MICHAEL WHALLEY

Verificēja Feefo

Preston

1 year ago

Ko MICHAEL WHALLEY teica par Headwater:

Megan is the Best! 😁

Excellent service from Megan, she’s been fantastic arranging our booking, a very professional attitude, polite and courteous attitude and she’s kept us informed every step of the way. Thank you Megan!

Steph

Headwater

1 year ago

Thank you so much for your fabulous review. I have shared this with the wider team and Megan :-) Have a wonderful holiday when the time comes. Stephanie

PENELOPE STEVENS

Verificēja Feefo

Johannesburg

1 year ago

Steph

Headwater

1 year ago

Thank you for your 5* review. Enjoy Italy when the time comes :-) Stephanie

PAUL METHVEN

Verificēja Feefo

Gloucester

1 year ago

Ko PAUL METHVEN teica par Headwater:

Gozo walking holiday booking

Efficient, polite and friendly

Steph

Headwater

1 year ago

Thank you so much for your review. I hope you enjoy Gozo as much as I did when I visited :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Great customer service

From the first call to the last, Helen was very patient, polite and helpful in sorting out our holiday requirements, which were not straightforward. From a city extention following our walking...

Lasīt vairāk

Steph

Headwater

1 year ago

Thank you for your wonderful review I know Helen will be so pleased you are happy :-) Stephanie

LUCY

Verificēja Feefo

Australia

1 year ago

Ko LUCY teica par Headwater:

Easy booking and great service

The communication was very efficient and questions were answered promptly. Booking my walking holiday in Malta was seamless. Thank you to Andrew for the excellent service.

Steph

Headwater

1 year ago

Thank you for your review, I will pass on to Andrew your kind words. I loved Gozo when I visited so I am sure you will have a fabulous time :-) Stephanie

Uzticams klients

Verificēja Feefo

1 year ago

Friendly, efficient, knowledgeable. Good response time.

Steph

Headwater

1 year ago

Thank you for taking the time to send in a review. I will pass your comments on to Helen, she will be really pleased :-) Stephanie

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?