Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Headwater atsauksmes

Tiek rādīti visi 1,502 pārskati

Mr Hunt

Headwater verificēts

Piedmonte

9 years ago

Ko Mr Hunt teica par Headwater:

It was all good. In particular your local staff were excellent. The hotels were splendid the routes were fine after some mods by us to avoid traffic. We did the holiday 10 yea\rs ago and it has...

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Mr Jackson

Headwater verificēts

9 years ago

Ko Mr Jackson teica par Headwater:

Happy to recommend and or buy again

Would recommend Would buy again

Mr Freeman

Headwater verificēts

Isle of Wight

9 years ago

Ko Mr Freeman teica par Headwater:

the trip will evolve into a very good one

Teething issues- paths having to be retraced because the guide hadn't checked them in advance. Timeing issues didn't manage to do all the things shown on the itinerary. The first walking day was not...

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Teodora

Headwater

9 years ago

Many thanks for your comments, we're delighted to see that you enjoyed our new guided tour in Romania but sorry that the itinerary fell short on the first day. This tour has been in development for over 12 months and at the time you travelled was very new. We constantly assess our tours using feedback and customer advice to review and improve them. We have since changed the first day of the tour and looked at other aspects to improve the week overall with our on the ground suppliers and apologise for any inconvenience to you. Local issues outside our control did affect timing on some occasions and these have also been looked at and will be avoided in the future. Thank you again for taking the time to add your comments, they have been acted on.

With best wishes

The Headwater Team

Uzticams klients

Verificēja Feefo

9 years ago

Good holiday, well organised.

Great guide, itinerary and food. Thought the second hotel was rather pretentious but both were good, although the second one had no air conditioning and was not concerned by our discomfort. Wish I...

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Uzticams klients

Verificēja Feefo

9 years ago

Excellent holiday in every respect

Holiday was excellent. I could not fault it. From arrival, accommodation, food, walks transfers to the guide, walks and the group. And the lunches....... The cost of the holiday was a little more...

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Uzticams klients

Verificēja Feefo

9 years ago

Excellent service by Headwater

Very nice hotel in an excellent quiet part of the island. Enjoyable walks

Mr N Stansfield

Verificēja Feefo

9 years ago

Ko Mr N Stansfield teica par Headwater:

Good service

Efficient and friendly. We booked the holiday at very short notice and the service was very quick.

Ms P Rae

Verificēja Feefo

9 years ago

Ko Ms P Rae teica par Headwater:

12+ out of 10

Just excellent all round! The personnel were efficient and pleasant, and did all the organising. The cost of the holiday, was 'all-in' and that little bit more expense was really worth it for me as...

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Dr R Adams

Verificēja Feefo

9 years ago

Ko Dr R Adams teica par Headwater:

Good walking in Portugal

Great walking route. Most accommodation very good

Mrs P Ames

Verificēja Feefo

Exmouth

9 years ago

Ko Mrs P Ames teica par Headwater:

Excellent hotel and friendly enthusiast guide who clearly loved his work

Interesting walks and fantastic food

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Feefo Trusted Service Awards

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Headwater pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?