Beautiful birthstone necklace, Purchased for my wife and she loves it.
Arrived in a lovely box and the extra gift bag was also a well thought through idea which made it that little bit more special ...
Quick, speedy service. Goods arrived beautifully packed.
Just one problem - the pendant was so small I couldn't really see it!
Have returned the goods.
NO COMMUNICATIONS WHATSOEVER
“We're busy wrapping and packing your order so you will receive a further email when we have passed it over to our carriers to be delivered to you”
No email sent and...
Lasīt vairāk
Kirsty
Hot Diamonds
4 years ago
Good Afternoon,
Thank you for your feedback. Many apologies that you didn’t receive the dispatch e-mail with tracking information and that a card wasn’t left by our courier with delivery information. We are so sorry but we can’t seem to find any messages from yourself to our customer services team, a member of our team will be in touch to make this right for you. Apologies again for the inconvenience caused. Kind Regards, Kirsty
Uzticams klients
4 years ago
Thanks for getting back in touch and your generous actions to put things right.
Hot Diamonds are beautiful and I now feel happy to order from you again in the future.
Confidence restored.
Atsauksmes par produktu
Pirkuma datums: 17/03/2022
0
Dalīties
EB
Elizabeth Herbert-Brown
Verificēja Feefo
4 years ago
Ko Elizabeth Herbert-Brown teica par Hot Diamonds:
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.