Good afternoon,
Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery but we will work on adding measurement as well. My sincere apologies again for any inconvenience caused. A member of customer services will be in touch for follow up.Kind Regards
Agnes
Pirkuma datums: 10/11/2025
0
Dalīties
SC
Susan Cutting
Verificēja Feefo
GBR
10 months ago
Atsauksmes par produktu
Pirkuma datums: 10/11/2025
0
Dalīties
Uzticams klients
Verificēja Feefo
10 months ago
Excellent
Atsauksmes par produktu
Pirkuma datums: 09/11/2025
0
Dalīties
MD
Michelle Davies
Verificēja Feefo
GBR
10 months ago
Atsauksmes par produktu
Agnes
Hot Diamonds
10 months ago
Good Afternoon,
Thank you for taking the time to leave the review. I am really sorry to hear that the wrong ring size has been sent and that there was no time to rectify it. We always do our very best to avoid mistakes while packing and processing orders so this is very disappointing indeed. Of course, please feel free to send the ring back to us for a full refund following the free returns instructions in the delivery note. Unless you would still like us to send the correct the size than that can be arranged too. Please accept our sincere apologies for this mistake and all the inconvenience and disappointment caused.Kind Regards
Agnes
Overall good and easy to use. Speedy delivery. Waiting on then dealing with a return so have kept one star back for that reason.
Atsauksmes par produktu
Agnes
Hot Diamonds
10 months ago
Good afternoon,
Thank you for your review. I am so sorry that the chain did not fit the pendant. Please feel free to send it back to us for a full refund following the free returns instructions in the delivery note.
My sincere apologies for the inconvenience and disappointment caused.
Kind Regards
Agnes
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.