Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

grandedigital.co.uk Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 2,046 pārskati

Uzticams klients

Verificēja Feefo

3 years ago

Excellent. The engineer was very helpful, explaining the controls set up for our use.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Great to hear that the customer service received was to your satisfaction. Thank you from the team for leaving a review after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Brilliant company! Very professional, no fuss company.

Very professional no fuss, appointment booked quickly, engineer came round to assess what was needed and did the job straight away, in a friendly, courteous, no fuss manner, clean and tidy. Great...

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Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed. It would be our pleasure to serve anyone you recommend. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

3 years ago

UPDATE - I originally had an ariel cable re-positioned by Grand Digital but it wasn't tested at the time by them and now I have connected a TV to it and it doesn't work! I have called Grand Digital and was told they would send the technician back as part of their guarantee, but 5 days now since the first call and I've heard nothing! I have made several phone calls, and was told each time I would be contacted by the technician but still nothing. I had originally thought they were a great company as they were very quick to send someone round to do the work and even quicker taking my money, but I am now retracting that feedback, this lack of response from them is appalling. The work they did was minimal since the ariel cable was all there from a previous working connection and all the technician had to do was drill a hole to a new position and thread the ariel cable through. For this I was charged £150. The ariel does not work and I'm left with no service and having to keep chasing them to get them to do something about it!!!!

Uzticams klients

Verificēja Feefo

3 years ago

Professional but friendly service, excellent workmanship.

Professional but friendly service, excellent workmanship. Made sure everything was set up on the TV before leaving. Left no mess behind.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Very efficient, helpful service.

Very efficient, helpful service. We needed some additional TV ariel points, and everything was sorted out for us on the same day. Recommended

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Many thanks for the excellent feedback after we visited your home. Brilliant that we reached you on the same day and sorted out the extra points for your TV's. We are really grateful for you taking the time to leave a review on Feefo. Have a lovely day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Engineer was really nice and helpful. Management came across rude and not helpful in the slightest

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Nice feedback for the engineer who was helpful. However, we are sorry to read you found the management rude and unhelpful. Your comments will be shared with the team shortly. Kind Regards, The Grande Digital Team

Christine

Verificēja Feefo

3 years ago

Ko Christine teica par grandedigital.co.uk:

Excellent service

Excellent service very nice young man who was very efficient and a nice manner

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Christine -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Alan

Verificēja Feefo

3 years ago

Ko Alan teica par grandedigital.co.uk:

Great Service

very good service and fault finding. Good service engineer but office made a mistake with information

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Alan -- Thank you from the team for writing a review after our recent visit. Great to hear the engineer found the fault and completed the work hopefully to your satisfaction. Your feedback for the office will be shared with our management team, would you be able to elaborate? thank you for brining this to our attention. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

Prompt service…..all completed within 2 hours of my enquiry. Personable engineer. Diagnosed only need for “quick” fix. Bit pricey…..£78 for 15 minute diagnosis/fix.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Great to hear the service received was prompt and we reached you within 2 hours of your enquiry. Kind words also for the engineer, so thank you on his behalf. As for the price, we don't just charge for time, we complete a survey and provide a free no obligation quotation, so always the customers decision if they wish to have the work completed. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Uzticams klients

Verificēja Feefo

3 years ago

A1 service

Brilliant in all respects courteous quick efficient and friendly and knowledgeable

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- We are so pleased we were able to meet your expectations, your kind words will be shared with the team. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Lance

Verificēja Feefo

3 years ago

Ko Lance teica par grandedigital.co.uk:

Satellite dish replacement

The aerial/ satellite dish fitter was first rate,and it was excellent the way the company kept us updated with the unfortunate delays due to the dismal wet weather, thankyou, also the dish was...

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Grande Digital

grandedigital.co.uk

3 years ago

Good morning Lance -- You are very welcome, it was our pleasure to serve you. Excellent feedback for the team and the engineer who will soon learn of your review so thank you on their behalf. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team