I've always had great experience dealing with the Ovusense support team. They have always replied quickly, answered my questions and fixed problems when needed (they had to send out replacement...
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Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Dalīties
MH
Mary Horoszowski
Verificēja Feefo
3 years ago
Ko Mary Horoszowski teica par OvuSense:
Florence responded quickly and comprehensively to resolve my issue, and writes with a warm and welcoming tone. Great service!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Great product, great customer service
I’ve used ovucore for a couple of years. Very satisfied. Works well love the app/graph. Great customer service.
Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Dalīties
VM
Vic Moir
Verificēja Feefo
3 years ago
Ko Vic Moir teica par OvuSense:
Helpful instructions from customer support
Great directions from Macrine for how to use! Thank you.
Macrine
OvuSense
3 years ago
Hi Vic, Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
0
Dalīties
CO
Colton
Verificēja Feefo
3 years ago
Ko Colton teica par OvuSense:
Over all they did get the issue fixed. However it took a few days. They also told me to do the same thing multiple times after it didn’t work the first time which was dumb. They also told me the...
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Caroline
OvuSense
3 years ago
Hi Colton,
Thank you for taking the time to leave a review. I'm glad to hear that your issue has been resolved.
Please do not hesitate to get in touch if we can be of any further assistance.
Kind Regards,
Caroline
Customer Relations Manager - The OvuSense Team
1
Dalīties
Uzticams klients
Verificēja Feefo
3 years ago
Reliable service support
Dependable, quick to answer and or resolve questions or concerns. Definitely one of the best customer service teams I've had the pleasure of working with.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Dalīties
SJ
Sera Jones
Verificēja Feefo
4 years ago
Ko Sera Jones teica par OvuSense:
Always on hand to support, very quick response times
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
Excellent customer service!
The Ovusense customer service team replied to my query quickly and answered all of my questions.
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
I emailed OvuSense over a confusion of payment. They got back to me the same day and was very helpful. Nothing seemed to be too much trouble.
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Dalīties
RK
Robyn Kear
Verificēja Feefo
4 years ago
Ko Robyn Kear teica par OvuSense:
I’ve been in contact with customer service for the last few days as I’ve been having trouble with my sensor. They’ve replied very quickly and with helpful information. They seem to go above and...
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Macrine
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Macrine A
Customer Support Advisor
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.