I purchased a ceiling exhaust fan online from FansOnline and realised after delivery that the unit was too small for the existing ceiling opening. The only way to confirm this was to carefully open...
Lasīt vairāk
Product
Fansonline
8 months ago
Thank you for your feedback, and we’re sorry the fan wasn’t the right size for your needs.
We provide detailed dimensions and a cut-out diagram on the product listing so customers can confirm sizing before purchase, and our team is always available via phone, chat, or email to help ensure the correct product is selected. Unfortunately, once a product box has been opened it is generally considered unsaleable as new, which is why our change-of-mind return policy limits these returns.
While we do offer free shipping on many orders, the associated freight and handling costs mean we’re unable to absorb these expenses for change-of-mind returns, which is why return shipping and restocking fees may apply where an exception is granted.
We appreciate your feedback and are always happy to assist customers prior to purchase to help avoid situations like this.
Atsauksmes par produktu
Product
Fansonline
8 months ago
Thank you for your feedback, and we’re sorry the fan wasn’t the right size for your needs.
We provide detailed dimensions and a cut-out diagram on the product listing so customers can confirm sizing before purchase, and our team is always available via phone, chat, or email to help ensure the correct product is selected. Unfortunately, once a product box has been opened it is generally considered unsaleable as new, which is why our change-of-mind return policy limits these returns.
While we do offer free shipping on many orders, the associated freight and handling costs mean we’re unable to absorb these expenses for change-of-mind returns, which is why return shipping and restocking fees may apply where an exception is granted.
We appreciate your feedback and are always happy to assist customers prior to purchase to help avoid situations like this.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
