Thank you for your feedback.
The Gaia range is designed with FSC® 100% Certified natural timber, which means each blade retains its unique grain patterns and colour variations. This characteristic of real timber is clearly outlined on our product pages.
Because timber is a natural material, variations in colour, grain, and markings can occur both within a single blade and between different blades. These natural differences are not considered defects; rather, they are part of the authentic beauty and individuality of solid wood, making every Gaia fan one of a kind. For this reason, we advise customers that slight variations in appearance should be expected.
For customers seeking a highly uniform finish, painted or synthetic blade materials may offer a more consistent look. However, the Gaia has been intentionally designed with sustainability and wellbeing in mind. As one fo the very few fans on the market made from FSC® 100% Certified timber without additional paint coatings, it preserves the natural character of the wood while helping to minimise the use of potentially harmful finishes and reduce environmental impact.
We appreciate your comments and understand that natural timber products may not suit every aesthetic preference, but for many customers, the distinctive appearance and sustainability benefits of genuine timber are key features of the Gaia range.
We're pleased to hear that you're happy with the fan's performance and light output.
Our order arrived very quickly. Didn't need to reach out to customer service as such, but we will absolutely order more from here again when we replace the other fans in our house. Pricing was good...
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.