Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

lastminute.com.au pārskati

https://www.lastminute.com.au/?brandcid=LASTMINUTE-AU.FEEFO.HEADER

lastminute.com.au is your ultimate travel companion when it comes to booking last minute hotels, flights and experiences.

Pakalpojums

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Tiek rādīti visi 13,176 pārskati

Uzticams klients

Verificēja Feefo

10 years ago

So easy to use and plenty of options.

Customer

Verificēja Feefo

Brisbane

10 years ago

Ko Customer teica par lastminute.com.au:

NOT HAPPY

Not happy with the service received. Ticket was cancelled without someone contacting me. Notes need to be made clear when travelling within 48 hours. Money was taken. The helpdesk was very rude too!...

Lasīt vairāk

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for sharing your feedback. We're sorry to hear of the level of service you received and of the issues experienced with your booking. We've escalated your feedback for further investigation.

Customer

Verificēja Feefo

Kingston se

10 years ago

Ko Customer teica par lastminute.com.au:

Flight booking

Was disappointed with flight cost how it had changed within a few days should have booked it the day I looked as had to pay an extra $40 plus, not to worry learnt a lot of lesson, thanks

Customer

Verificēja Feefo

Queensland

10 years ago

Ko Customer teica par lastminute.com.au:

Mystery Hotel

Used last minute to book a mystery hotel on the Gold Coast at the last minute!! Booking experience was painless and the website was relatively easy to use on my mobile phone. The only downside was...

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Customer

Verificēja Feefo

Ashburton

10 years ago

Ko Customer teica par lastminute.com.au:

Quick, well priced.

Efficient, quick, cheaper than dealing directly with hotel.

Uzticams klients

Verificēja Feefo

10 years ago

Uzticams klients

Verificēja Feefo

10 years ago

Quick n easy

Uzticams klients

Verificēja Feefo

10 years ago

I booked for Saturday the 14 th May and you booked me for Saturday the 21 st May Please cancell and refund my money in full Thank you Peter Puljich

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We understand how frustrating it can be when something goes wrong with a booking and we've passed this on to our site team for investigation. If you need further support with your booking, please get in touch with our customer support team at https://www.lastminute.com.au/p/service so we can assist.

Uzticams klients

Verificēja Feefo

10 years ago

Very disappointed you deal with accomodation in this condition.

I'm am very disappointed with our accomodation, we were rushed due to a medical emergency, and had limited time to book we paid a good deal of money for very poor accomodation.

Lastminute.com.au Customer Experience Team

lastminute.com.au

10 years ago

Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.

To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary). Find itinerary online: https://www.lastminute.com.au/user/itin

If you need to escalate the issues you faced, please get in touch with us via https://www.lastminute.com.au/p/service and our customer support team will investigate further.

Uzticams klients

Verificēja Feefo

10 years ago

Easy to use. Great deals.

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