Excellent communication and I probably would not have anything booked now (due to my own…
Excellent communication and I probably would not have anything booked now (due to my own lack of time) if it wasn't for their proactivity and understanding of our needs. Special thanks to Sophie!
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad to hear we are being proactive and you were pleased with our service! I will pass your comments onto Sophie and we look forward to hearing from you again soon. Have a great time away!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
very useful service and have good manners, very helpful and always rang me back when…
very useful service and have good manners, very helpful and always rang me back when they had said they would.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for your comments and I am very pleased to hear that we are being as efficient as possible. Have a wonderful holiday and we look forward to finding you the perfect holiday again soon!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Had no problems and used this company for a second time having had very good…
Had no problems and used this company for a second time having had very good service the first time. I will use them again.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad to hear that we are continuing to offer a good service. Look forward to hearing from you again in the near future. Thanks again!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Your staff are pretty phenomenal :-)
They are looking everywhere to see if you can find…
Your staff are pretty phenomenal :-)
They are looking everywhere to see if you can find something that we they we would like!!
So, thank you very much for all your support and all your help!!
Have...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your lovely comments. I am pleased to hear that you were impressed with our service. Have an amazing holiday next year and we look forward to finding you another holiday for 2017!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Statue was a star from your duckenfield office
Statue was a star from your duckenfield office
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your kind words and I will pass them onto Stacey. Have a lovely time away!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
The only thing that would have been helpful would have been more information about the…
The only thing that would have been helpful would have been more information about the property before going. Most of the paper work related to contracts. It would have been useful to have a list of...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for your comments and I will pass on your helpful feedback to both our administration department and our property owner. I am glad to hear you had a lovely holiday and we look forward to your return!
Kind regards,
Emily Godding
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am pleased to say that thanks to your helpful feedback, we have now changed our booking process to include all of this information on our booking forms and tickets. Thanks again for your comments.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Service ticked all the boxes and will certainly use again
Service ticked all the boxes and will certainly use again
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad we could be of help and we look forward to speaking to you again soon!
Kind regards,
Jonathan Carter
0
Dalīties
Uzticams klients
11 years ago
Really helpful and friendly! We had a great holiday!
Really helpful and friendly! We had a great holiday!
DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's great to hear, glad you had a good time!
Kind regards,
Jonathan Carter
0
Dalīties
Uzticams klients
11 years ago
Promised letters and forms three times, still waiting.!
Promised letters and forms three times, still waiting.!
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I understand that Vicky sent the extra form you requested on Saturday - depending on how quick your post man is I expect this will be with you shortly! If you still haven't received it in a couple of days please email admin@discoverholidays.co.uk or give us a call and we'll send another out for you.
Kind regards,
Jonathan Carter
0
Dalīties
Uzticams klients
11 years ago
GOOD SERVICE BUT WAS PUT ON HOLD (NOT) TO HAVE A GIRLIE CHAT FOR 5…
GOOD SERVICE BUT WAS PUT ON HOLD (NOT) TO HAVE A GIRLIE CHAT FOR 5 MINS..... NO GOOD AT ALL!!
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I've spoken to the member of staff in question and understand that you were put on hold whilst they asked a colleague a question about your booking. We have a lot of people in the office so it's possible you overheard a different conversation taking place!
I'm sorry you feel you waited too long - some people prefer to wait on the phone, others prefer for us to end the call and for us to call back when we have an answer - perhaps the choice should have been offered to you - I'll discuss that with the team.
Nevertheless I trust that Kay has booked you a fantastic cruise and hope you have a great time!
Kind regards,
Jonathan Carter
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
