Thank you and we look forward to finding you another holiday soon!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Kay was very helpful and knowledgeable
Kay was very helpful and knowledgeable
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for the feedback. I will pass your positive comments onto Kay. Enjoy your Cruise!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Please ignore the categorisation. You have set this up so that it requires me to…
Please ignore the categorisation. You have set this up so that it requires me to fill that in when no category fits. The person I dealt with was really helpful in finding a property but would not...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback - I've sent you an email to address a few of your points in a bit more detail if you could keep an eye out for it?
Kind regards,
Jonathan Carter
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Following our conversations, as you know we've been able to speak with our insurers to change the wording of the document to clear up any ambiguity. I'm glad that we were able to clarify everything.
Thanks again for getting in touch!
Kind regards,
Jonathan Carter
Uzticams klients
11 years ago
Whilst I was initially unhappy with the service received, the company took up the criticisms I made, apologised for one as straightforward human error and made changes to the wording of their documents (about insurance requirements) in the light of my other criticism. They therefore dealt with the points raised.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your updated feedback - I'm glad that we were able to resolve the issues to your satisfaction!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Arrived yesterday to verywarm welcome room is lovely clean and very well decorated facilities I…
Arrived yesterday to verywarm welcome room is lovely clean and very well decorated facilities I asked for which was a wet roomis perfect for my needs we had a great choice of food for dinner three...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your warm comments. I am most pleased to hear that you enjoyed your trip and we hope to hear from you again soon.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Very helpful friendly staff. Thank you
Very helpful friendly staff. Thank you
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad we could be of help and hope to hear from you again in the near future!
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Frankie was very patient as it took a while to find the best accommodation for…
Frankie was very patient as it took a while to find the best accommodation for us. Thanks again for all of your help
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for your feedback and I am pleased to hear that you were pleased with our service. I will pass your comments on to Frankie and I wish you a wonderful holiday.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Kay was extremely knowleable and helpful and gave us the confidence to take our elderly…
Kay was extremely knowleable and helpful and gave us the confidence to take our elderly disabled parents away on holiday. She answered all our questions returned our calls I've already told friends...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am most pleased to hear we were able to help and give you the confidence you needed. It's great to hear that you have told friends about your positive experience with us. We very much look forward to hearing from you again soon and I will pass your comments onto Kay.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Stacey was efficient, helpful, understanding and responded in a quick and detailed way throughout the…
Stacey was efficient, helpful, understanding and responded in a quick and detailed way throughout the enquiry / booking process. Many thanks.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
So pleased to hear that you were happy with the service you received from Stacey. I will pass on your comments! Many thanks and have a fabulous holiday.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
Frankie our agent was absolutely brilliant and nothing was too much trouble !!!
Frankie our agent was absolutely brilliant and nothing was too much trouble !!!
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback - Frankie will be glad to hear it! Look forward to hearing from you again soon.
Kind regards,
Emily Godding
0
Dalīties
Uzticams klients
11 years ago
The response to my email was very immediate! And she kept phoning back with more…
The response to my email was very immediate! And she kept phoning back with more information throughout the day till late afternoon when we made a booking! I felt slightly pressured but it was...
Lasīt vairāk
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am pleased to hear our responses were prompt and that you were pleased with the information you received. We would never want to put pressure onto any of our customers but we do like to be efficient so apologies if this came across a little strong! Many thanks for your feedback and have a great holiday.
Kind regards,
Emily Godding
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Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
