Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Capital Fortune Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,217 pārskati

Ryan Williams

Verificēja Feefo

9 years ago

Ko Ryan Williams teica par Capital Fortune:

Happy Days :)

Excellent Service, very easy to deal with and readily available when needed.

Customer Services Team

Capital Fortune

9 years ago

Pleased you were happy!!!

Richard Johnson

Verificēja Feefo

9 years ago

Ko Richard Johnson teica par Capital Fortune:

Thoroughly recommend

I found the whole team very responsive. When I needed help in other areas the team helped out - even though it was sometimes outside of their core area.

Customer Services Team

Capital Fortune

9 years ago

Thanks for the comments and the 5* rating

Welerson Dos Santos

Verificēja Feefo

London

9 years ago

Ko Welerson Dos Santos teica par Capital Fortune:

Great work

Very friendly, professional, clear on everything, the team has been a big help particularly in my case as a first time buyer so thank you for all the help Jacob, Stephen, Olga and the team, good work.

Customer Services Team

Capital Fortune

9 years ago

Have passed on your feedback to Jacob, your broker, Olga and the team

Daniel Thompson

Verificēja Feefo

9 years ago

Ko Daniel Thompson teica par Capital Fortune:

Mortgage for returning expat

As expats coming back to the UK with complicated circumstances we thought it was mission impossible to get a mortgage -- but Jakob made it happen! It is an expensive service but we tried another...

Lasīt vairāk

Customer Services Team

Capital Fortune

9 years ago

Thanks for your feedback. As always, this has been passed on to Jakob, Stephen, Fowzia and Olga!! We appreciate the 5 * rating

Richard Weekes

Verificēja Feefo

9 years ago

Ko Richard Weekes teica par Capital Fortune:

O.K. but long winded

thought that sometimes there were unnecessary delays, but all appears o.k. at thr moment. Special thanks to Fowzia for prompt and clear communication

Customer Services Team

Capital Fortune

9 years ago

We take on board your comments and appreciate you taking time to write them. I've passed your feedback on to Fowzia

Uzticams klients

Verificēja Feefo

9 years ago

Capital Fortune have given us great service both times we have used them. T...

Capital Fortune have given us great service both times we have used them. They tailor every offer to their clients specific needs and we had a mortgage agreed in principle within 3 days of initial...

Lasīt vairāk

Customer Services Team

Capital Fortune

9 years ago

Thanks for your comments and 5* rating

Uzticams klients

Verificēja Feefo

9 years ago

Thanks to the team that I dealt with: Greg, Philip, Olga and Fowzia.

From start to finish the service was very professional.

Customer Services Team

Capital Fortune

9 years ago

Great feedback - have passed this on to Greg, your broker, Philip, Olga and Fowzia

Lisa Coulthard

Verificēja Feefo

9 years ago

Ko Lisa Coulthard teica par Capital Fortune:

Excellent customer service every time I contacted them. I was kept fully i...

Excellent customer service every time I contacted them. I was kept fully informed at every stage.

Customer Services Team

Capital Fortune

9 years ago

Thanks for your comments and 5 * rating

Jeanette Matthews

Verificēja Feefo

9 years ago

Ko Jeanette Matthews teica par Capital Fortune:

Excellent service by Capital Fortune

Excellent , professional.

Customer Services Team

Capital Fortune

9 years ago

Thank You

Uzticams klients

Verificēja Feefo

9 years ago

Excellent service

Capital Fortune were a huge help in obtaining a mortgage for our UK property while we are resident outside the country. Documentation requirements are strict for any mortgage application, but much...

Lasīt vairāk

Customer Services Team

Capital Fortune

9 years ago

Great feedback and thanks for your understanding regarding the need for documents - we try to do things properly and understand this can take time. I've passed your 5 * rating on to Peter your broker and the whole team