Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Capital Fortune Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 1,221 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

Very helpful , made the application process easy even in my very challengin...

Very helpful , made the application process easy even in my very challenging expatriate situation . I was surprised how convenient the application process was. It was very well organised.

Customer Services Team

Capital Fortune

9 years ago

That's great feedback

Colin Cookson

Verificēja Feefo

Canary Wharf, London

9 years ago

Ko Colin Cookson teica par Capital Fortune:

You delivered what I was looking for and responded quickly to all enquiries...

You delivered what I was looking for and responded quickly to all enquiries.

Customer Services Team

Capital Fortune

9 years ago

Great comments - thank you!

WeiWei Cui

Verificēja Feefo

9 years ago

Ko WeiWei Cui teica par Capital Fortune:

James and his admin team have done a beautiful job in our case. We are very...

James and his admin team have done a beautiful job in our case. We are very grateful and will certainly recommend Capital Fortune to our friends in the future!

Customer Services Team

Capital Fortune

9 years ago

Appreciate the feedback and this has been passed on to James and the admin team

Caroline Edwards

Verificēja Feefo

9 years ago

Ko Caroline Edwards teica par Capital Fortune:

Excellent service by Capital Fortune

Thank you

Customer Services Team

Capital Fortune

9 years ago

Thanks for 5* rating

Uzticams klients

Verificēja Feefo

9 years ago

I have found the people I talk to extremely helpful and there service is se...

I have found the people I talk to extremely helpful and there service is second to none.from day one It was easy. Awesome team the people in Capital Fortune, Peter Battlet, Fowzia Sultana, Olga...

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Customer Services Team

Capital Fortune

9 years ago

Great feedback and as always this has been passed directly on to the team involved. Peter, Fowzia and Olga will be delighted. We appreciate the

5 * rating

Uzticams klients

Verificēja Feefo

9 years ago

I could not advise these services, unless perhaps you are based in the UK.

What I thought would be a simple remortgage, similar to one I completed a few years ago, ended up taking 4 months! I suffered the hugely infuriating processes by which almost every document that was...

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Customer Services Team

Capital Fortune

9 years ago

This is fair comment. We appreciate the difficulty of UK ex pats and the need to send so many documents across the world. We know it can be painful. The feedback on our staff, is really kind and I appreciate your comments regarding the assistance they provided.

Barbara Perez

Verificēja Feefo

Bristol

9 years ago

Ko Barbara Perez teica par Capital Fortune:

Thank you Capital Fortune team. You did a great application!

What a great team from the telephone receptionist to the top! This was a complicated procedure but everyone was calm and helpful from Ajay initially to Stephen (the dreaded documents) and then to the...

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Customer Services Team

Capital Fortune

9 years ago

That's great feedback - we know the process in the current market is very detailed and we are pleased we could help. I've passed on your comments to your broker Ajay, Stephen in documents, Anna and Fowzia in the admin team.

Chinedu Okafor

Verificēja Feefo

9 years ago

Ko Chinedu Okafor teica par Capital Fortune:

Fantastic and professional

Greg was very empathetic the first day I called capital fortune, he gave me hope and was able to get the job done. I tried other brokers who couldn't see through my being on tier2 visa, but talking...

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Customer Services Team

Capital Fortune

9 years ago

Great feedback and I've passed your comments on to Greg, your broker and this support team.

Uzticams klients

Verificēja Feefo

9 years ago

Capital Fortune provided an excellent service.

Capital Fortune provided an excellent service and I can thoroughly recommend them. Jakob Hoffmann, Stephen Marsh and Olga Gadaeva, who guided me through the process, were very professional, helpful...

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Customer Services Team

Capital Fortune

9 years ago

Excellent feedback on Jakob your broker, Stephen in documents and Olga in processing

Michael Clarke

Verificēja Feefo

Gainsborough

9 years ago

Ko Michael Clarke teica par Capital Fortune:

Good service overall, though one piece of paperwork - the mortgage deed - n...

Good service overall, though one piece of paperwork - the mortgage deed - not originally sent to us, and one lost your end somewhere. All staff approachable and helpful, not least the phone...

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Customer Services Team

Capital Fortune

9 years ago

Thanks for your feedback and I'm pleased you were happy with end result