Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Capital Fortune atsauksmes

Tiek rādīti visi 1,241 pārskati

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Like walking in treacle

The process took a painfully long time and documents that seemed to be acceptable weren't.... however, to be fair, I think that much of this was driven by Santander who seemed to reject documents...

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Customer Services Team

Capital Fortune

8 years ago

I have looked into this for you and can see that you were required to provide a lot of supporting documents. Thanks for your perseverance with the lender and we're pleased we managed to get you through

Trusted Customer

Verificēja Feefo

Cotswolds

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Efficient, on the ball and a very good service. It is a difficult process to obtain a mortgage 'on-line' ~ there are very many hoops to jump through and a great deal of paperwork to obtain. During...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback - thank for the 5 stars!

Uzticams klients

Verificēja Feefo

8 years ago

Professional, helpful, deliver what they promise. Outstanding.

Excellent customer service. They guided us through the whole process in a helpful, thoughtful manner. Everyone we dealt with was well informed, patient as we hunted down the required information and...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - appreciated

Uzticams klients

Verificēja Feefo

8 years ago

Wouldn’t hesitate to recommend

Very good service from Capital Fortune, especially Peter Bartlett who was always very helpful and provided updates, chasing mortgage company throughout process, especially when there were IT issues....

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars!

Trusted Customer

Verificēja Feefo

Essex

8 years ago

Ko Trusted Customer teica par Capital Fortune:

5* Service

5* service every time, can highly recommend Capital Fortune for assistance with your mortgage, thank you for making the transition for us run so smoothly.

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5* rating - this means a lot to the whole Team. Thank YOU!

Trusted Customer

Verificēja Feefo

France/UK

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Outstanding experience from a truly professional company!!!

The experience with Capital fortune was outstanding from start to finish. Our situation was unusually complicated, however, they were patient and thorough, and provided the highest level of service,...

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Customer Services Team

Capital Fortune

8 years ago

Brilliant feedback and very much appreciated. I have passed your comments ion to James, Fowzia, Anna and Alex

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

the whole approach was very professional and efficient from start to finish-understanding my needs along with frustration I was experiencing from other parties.,so thank you to James Drury,Stehen...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars and I've passed your comments personally on to James, Stephen and Fowzia

Uzticams klients

Verificēja Feefo

8 years ago

Quick and efficient service from Laura, communication was excellent

Customer Services Team

Capital Fortune

8 years ago

Great feedback and I've passed your 5 stars review on to Laura

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Excellent

I can honestly say I have never had an easier experience changing mortgage rates than this. Laura McNicol was excellent and made this a simple trouble free event without us really having to lift a...

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Customer Services Team

Capital Fortune

8 years ago

Great 5 stars and another great review for Laura

Uzticams klients

Verificēja Feefo

8 years ago

We were kept in touch throughout the process, initially by Stephen Marsh and later by Fowzia Sultana. Fowzia was particularly helpful in sorting and sending scanned documents for me. Initially,...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the feedback and I've passed this on to Stephen and Fowzia