Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Capital Fortune atsauksmes

Tiek rādīti visi 1,241 pārskati

Uzticams klients

Verificēja Feefo

8 years ago

First class, could not be better.

Good thoughtful help and advice followed by efficient handling of all the details and follow up leading to a timely and satisfactory conclusion. Every member of the team I dealt with was polite to a...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thank you for awarding the 5 stars!

Trusted Customer

Verificēja Feefo

Stevenage

8 years ago

Ko Trusted Customer teica par Capital Fortune:

I would recommend them

Excellent service especially from Peter Bartlett who handled my mortgage application explaining all options. Capital Fortune handled the application and followed it through until I received a...

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the comments and the 5 stars!

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Why would you use anyone else when Capital Fortune can find you the right m

Service from time of initial telephone call to mortgage offer was first class. Telephone calls were always returned and effective information supplied. Peter Bartlett my initial point of contact was...

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Customer Services Team

Capital Fortune

8 years ago

Brilliant comments and we've passed them on to Peter, Stephen and Fowzia. Thanks for the 5 stars!

Uzticams klients

Verificēja Feefo

8 years ago

Great Service from James Drury, Stephen Marsh and Team. Highly reccommend!

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - we've passed your comments on to James, Stephen and the Team

Uzticams klients

Verificēja Feefo

8 years ago

Competitive, Efficient, Delivery - Highly Recommend.

I would highly recommend Capital Fortune if you are looking for a competetive mortgage, particularly when there are complexities relating to your mortgage application that require a personal and...

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Customer Services Team

Capital Fortune

8 years ago

Really great comments and feedback. Thanks for the 5 stars!

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Great company

Very good experience with this company. Very knowledgeable staff and always keep you updated on progress. Having used other companies/brokers I have been much more impressed with Capital Fortune....

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Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 * rating - we've p[***** your comments on to James and Fowzia

Trusted Customer

Verificēja Feefo

Sydney

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Mortgage successfully refinanced, with a few hitches along the way.

To start with, I was a bit frustrated by the having to send documents Intl express post twice, at $42 each. This could've been avoided with clearer communication - though I accept part of this...

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Customer Services Team

Capital Fortune

8 years ago

Really good feedback - particularly regarding the call we made and time we made it. We clearly got that wrong and I have re-enforced the need to check time zones with the fees team. Only by giving us such open feedback can we ever improve the service and I thank you for that.

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

This is my second time and they proved it again they are the best all department are very good easy to communicate with them. Thanks again

Customer Services Team

Capital Fortune

8 years ago

Great feedback - thanks for the 5 stars!

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Very good service - fast, responsible, transparent and helpful.

Customer Services Team

Capital Fortune

8 years ago

We appreciate the feedback and 5 stars!

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Capital Fortune:

Capital Fortune identified an appropriate mortgage provider within 24 hours

Greg Simkins matched my requirements with a mortgage provider within 24 hours. Stephen Marsh took responsibility of coordinating all the required documentation and forwarding it to the mortgage...

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Customer Services Team

Capital Fortune

8 years ago

Great feedback and thanks for the 5 stars. We've passed this on to both Greg and Stephen