Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Budget Direct Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 13,204 pārskati

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

The Customer Service Officer (or equivalent position) was knowledgeable, spoke clearly, was patient and followed up with me as promised. I will definitely recommend BDI to people that I know.

Geoffrey

Budget Direct Insurance

9 years ago

Dear Sir

Thank you for the great feedback, we pride ourselves on offering great service and really appreciate your comments.

Thank you for choosing Budget Direct Insurance. We look forward to being of service to you for many years to come.

Have a great day.

Geoffrey
Budget Direct Insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

Very prompt service. I only thought the condition imposed on my car insurance not to cover my daughter as a household driver was a little unfair!

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

System lag at times. Even time out

Geoffrey

Budget Direct Insurance

9 years ago

Hello

Sorry to hear you were having issues with our site. We'd love to find out more about your experience at the time of purchase so we can improve the service we offer customers.

Please let me know if this would be ok by emailing us at suggestions@budgetdirect.com.sg

Thanks

Geoffrey

Budget Direct Insurance

Uzticams klients

Verificēja Feefo

9 years ago

Friendly customer service to answer all my enquiries patiently over the phone and even suggested various options and proposals available to lower my premium. Indeed thumbs up!

Geoffrey

Budget Direct Insurance

9 years ago

Thank you Sir. We appreciate the positive feedback. Have a great day and thanks for choosing Budget Direct Insurance.

Geoffrey

Budget Direct Insurance.

Uzticams klients

Verificēja Feefo

9 years ago

Good Service

Easy to use website. Wish that your company will offer good deal for clean record driver. Tk u.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

Try the new player of online insurance will leave you surprised and save $

Mobile App for car insurance is ok but i couldn't add details to other drivers. Data is not lost between screens and multiple retry and that is good. However, can improve by having summary page on...

Lasīt vairāk

Geoffrey

Budget Direct Insurance

9 years ago

Hello there,

Thank you for your feedback. I'm really sorry to hear that you didn't have a great experience when buying your car insurance policy and trying to reset your password.

Your policy should have issued straight away, followed by a text confirmation - is it ok if I have someone call you about this? I'd really like to see if we can make this right.

Thank you for choosing to buy with Budget Direct Insurance. We look forward to being of serivce to you.

Best,

Geoffrey

Budget Direct Insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

good

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

Will recommend to others

Good - got what I required at the shortest possible time with minimum hassle.

Geoffrey

Budget Direct Insurance

9 years ago

Thanks for the feedback. Hope you have a great day.

Thanks for choosing Budget Direct Insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

Excellent service

Budget direct had got good and helpful staffs. Transactions are done smooth and easy way. Overall I'm glad that I found this company to insure my car. Thanks budget direct

Uzticams klients

Verificēja Feefo

9 years ago