Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Budget Direct Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 13,208 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

Friendly Staff & Fast processing

The lady customer services staff is friendly and helpful from quotation to signing up for the motor policy. Like the application process, it is fast and paperless.

Uzticams klients

Verificēja Feefo

9 years ago

Your executive is courteous,helpful and informative.

Uzticams klients

Verificēja Feefo

9 years ago

Motor-cycle insurance

Quite easy and simple. Price quoted is cheaper than other insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

helpful, patience, professional customer and sales service

helpful, patience, professional

Uzticams klients

Verificēja Feefo

9 years ago

Easy to use and cheaper than other options.

Uzticams klients

Verificēja Feefo

9 years ago

Very bad

Very slow response and incompetent staff and manager. Should really improve before it goes down the drain.

Geoffrey

Budget Direct Insurance

9 years ago

Thank you for your feedback. While we understand that you are frustrated with the outcome, after several conversations we're disappointed that you have chosen to leave this rating and comments about our team.

Throughout our website and purchase process, we provide customers with the necessary information they need to help them get the right coverage for their insurance needs.

After the purchase of your various policies online, we verified with you that our policy coverage does not suit your needs. This was why we cancelled your policies and recommended you seek alternative insurance that better suits your needs.

Importantly, our advice was with your best interests in mind as we want to ensure all Singaporean drivers have the appropriate level of cover for their situation.

We are proud of our Customer Care team, who are highly trained and respectful. Reviewing our interactions, we see our responses and interactions with you were always prompt, courteous and efficient.

If you'd like to discuss further, please feel free to reach out to us at 6221 2111 or help@budgetdirect.com.sg

Yours sincerely,

Geoffrey

Budget Direct Insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

Hassle free insurance

Friendly customer service officer.

Uzticams klients

Verificēja Feefo

9 years ago

Navigating thru the website is not user friendly

Geoffrey

Budget Direct Insurance

9 years ago

Dear customer,

Thank you for your feedback. If it's ok, could you please indicate if it is ok for us to call you and learn more about your experience. Understanding where our site didn't meet your expectations will help improve this for future customers.

We appreciate that you chose to place your insurance with Budget Direct Insurance. We look forward to being of service to you for many years to come.

Best,

Geoffrey

Budget Direct Insurance.

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Budget Direct Insurance:

The website was easy to use however stability of the website could be enhanced. No confirmation was sent after my 1st transaction which resulted me purchasing the same policy and was double charged. ...

Lasīt vairāk

Geoffrey

Budget Direct Insurance

9 years ago

Dear customer

I'm sorry for the delay in replying to you.

We certainly will review our website in respect of your comments about website stability. Thank you for bringing this to our attention. This is certainly not the type of experience we want our new customers to have when they join Budget Direct Insurance.

Thank you for becoming our customer. I will have someone call you to discuss the additional charges as requested.

Best,

Geoffrey

Budget Direct Insurance

6221 2111 or help@budgetdirect.com.sg

Uzticams klients

Verificēja Feefo

9 years ago

So far the liaison is with the hotline service agent, very helpful and polite.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

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Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?