Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Brooks Braithwaite Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 954 pārskati

Mrs Julie Thurley

Verificēja Feefo

Tadley

5 years ago

Ko Mrs Julie Thurley teica par Brooks Braithwaite:

Yes

Had to ring three times as kept getting cut off and then still not received my confirmation email

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I'm sorry to hear that you've had a hard time getting hold of us, as we are working from home phone connections can some times be temperamental. None the less I have compiled your policy documents and sent them over via email.

Shannon Simpson-Foulkes

Verificēja Feefo

5 years ago

Ko Shannon Simpson-Foulkes teica par Brooks Braithwaite:

My pet plan policy was due to be renewed where I needed to change my type of cover and my address. I rang up and told them these requests where the women who helped me did it all within a minute. I...

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Uzticams klients

Verificēja Feefo

5 years ago

Yes

Very easy to set up, didn't pester me with excess calls or emails. Decent price for the cover and like how the monthly payment stills costs the same as if you paid annually.

Uzticams klients

Verificēja Feefo

5 years ago

Excellent firm all round

Used Petplan more than once and always found them very good with services offered. I would highly recommend

Mrs Vivien Phillips

Verificēja Feefo

5 years ago

Ko Mrs Vivien Phillips teica par Brooks Braithwaite:

documents not sent after payment

after nearly a month I had not received my public and employers liability documents and when I rang, they had,, apparently forgotten to send them ! I have them now. I had paid on 1st February.

Uzticams klients

Verificēja Feefo

5 years ago

Yes

Quick and easy to arrange

Mr Mervyn Bennett

Verificēja Feefo

5 years ago

Ko Mr Mervyn Bennett teica par Brooks Braithwaite:

See above!

Having been with Petplan for 14 years I was appalled to find out that my home and contents were no longer insured. If I had not had an enquiry about my Cattery cover, which they still haven't got...

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Uzticams klients

Verificēja Feefo

5 years ago

Yes

I telephoned to ask a couple of questions which were answered quickly and courteously. I then proceeded to continue online to buy my insurance which was straight forward and easy.

Mr Andrew Masson

Verificēja Feefo

5 years ago

Ko Mr Andrew Masson teica par Brooks Braithwaite:

Reasonable Service

Straightforward renewal. Would have been 5 stars but have yet to receive the documents which is a but pedestrian.

Miss Tracie White

Verificēja Feefo

5 years ago

Ko Miss Tracie White teica par Brooks Braithwaite:

No nonsense service - exactly what I expected.

Well run organisation with all the information sent via email.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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Brooks Braithwaite pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?