Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Brooks Braithwaite Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/brooks-braithwaite | Feefo

Tiek rādīti visi 866 pārskati

Ms Lucy Parkes

Norwich

2 days ago

Pirkuma datums: 21/07/2025

Ko Ms Lucy Parkes teica par Brooks Braithwaite:

Prompt response to questions. Not had to use the insurance so I don't how that bit would go but so far so good.

Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Uzticams klients

3 days ago

Pirkuma datums: 25/07/2025

Mrs Andrea Macpherson

Brynna, Pontyclun

3 days ago

Pirkuma datums: 27/07/2025

Ko Mrs Andrea Macpherson teica par Brooks Braithwaite:

Timely reminder and competitive renewal quote.

Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide a response, we are glad you are happy with our service

Uzticams klients

3 days ago

Pirkuma datums: 25/07/2025

Keep the renewal to a minimum.

Efficient with all the paperwork, always on time with the renewal.Have yet to deal with a claim yet.

Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Jenny Eales

Wisbech

4 days ago

Pirkuma datums: 20/07/2025

Ko Jenny Eales teica par Brooks Braithwaite:

Follow up on outstanding points rather than waiting for the client to chase

Phone representatives are friendly and helpful. The policy includes all terms which our business requires. Some points of the process were a little slow and I needed to chase them up in order to get...

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Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide a review, we will take on board your comments regarding activation of the policy

Uzticams klients

8 days ago

Pirkuma datums: 28/05/2025

Uzticams klients

10 days ago

Pirkuma datums: 14/07/2025

Customer service and care.

My insurance was renewed without any prior warning. When I cancelled the policy and direct debit the money was still taken the following month. Having contacted again they have reset the direct debit...

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Lisa A

Brooks Braithwaite

17 hours ago

Thank you for taking the time to provide a review, all feedback is important to us. Having investigated this further I can see that the direct debit was in submission with the bank, so we were unable to cancel this. As soon as the payment was made we were able to provide you with a refund and the policy was cancelled from the inception date. Whilst we endeavour to address any banking issues as soon as possible, we do have to work with how the banks process payments, and if it is in submission they will not allow a payment to be returned. I do hope this clarifies why the payment was taken.

Uzticams klients

12 days ago

Pirkuma datums: 12/07/2025

Kirsty was very helpful with getting me insurance which was quite specialist. Great communication and good price.

Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide a review, we are pleased you are happy with the service and I will pass on your comments to Kirsty!

Gary Baxter

Fleet

15 days ago

Pirkuma datums: 09/07/2025

Ko Gary Baxter teica par Brooks Braithwaite:

Great service and easy to deal with

Lisa A

Brooks Braithwaite

18 hours ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Uzticams klients

17 days ago

Pirkuma datums: 21/06/2025

Bit more reassurance/confidence when customer needs info

Thorough and friendly

Lisa A

Brooks Braithwaite

17 hours ago

Thank you for taking the time to provide feedback, it is very useful for training purposes. We will take on board your comments regarding providing reasurance and confidence.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Brooks Braithwaite

Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.

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0345 982 5499

4 Bridge Road Business Park, Bridge Road, Haywards Heath, West Sussex, RH16 1TX, United Kingdom