Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Brooks Braithwaite Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 954 pārskati

Uzticams klients

Verificēja Feefo

5 years ago

Insurance to cover my dog walking business.

This rating is because Ciaran was very pleasant to talk to. His knowledge was excellent and, importantly, he made the process seamlessly easy for me. Thank you very much.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that you found Ciaran pleasant to talk to. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs & Mrs S Mannion T Ann Berrington

Verificēja Feefo

Macclesfield

5 years ago

Ko Mrs & Mrs S Mannion T Ann Berrington teica par Brooks Braithwaite:

Home Biarding

Cairan Carolan the gentleman that helped me was absolutely brilliant. Explained what I needed and why I needed the cover for home boarding and pet sitting. I feel he went above and beyond to ensure...

Lasīt vairāk

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that Ciaran was very helpful. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mr Robert Lucas

Verificēja Feefo

5 years ago

Ko Mr Robert Lucas teica par Brooks Braithwaite:

Feeling Ripped Off

I have been with you for many years believing you to offer good cover at a competitive price. On reading your renewal pack letter it advised that I may be able to get cheaper cover and adding that I...

Lasīt vairāk

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. Following on from our telephone conversation of yesterday, we can confirm that we have cancelled your policy as from the 2021 renewal date and that we look forward to hearing from you next year in order to see if we can provide yourself with a competitive quotation. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

Mrs Stephanie Newell

Verificēja Feefo

5 years ago

Ko Mrs Stephanie Newell teica par Brooks Braithwaite:

Could definitely recommend

Reliable to use, good informative material and they answer the phone quite quickly!

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

Miss Debbie Radford

Verificēja Feefo

5 years ago

Ko Miss Debbie Radford teica par Brooks Braithwaite:

Yes

Very easy to understand all the different things which were covered by the insurance together with details of the excess.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. I'm glad that you have found our policy easy to understand. If you do however have any questions, please feel free to call us on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Uzticams klients

Verificēja Feefo

5 years ago

Excellent policy for businesses

Excellent product with a good reputable service

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

Mrs Carly Sumpter

Verificēja Feefo

5 years ago

Ko Mrs Carly Sumpter teica par Brooks Braithwaite:

I have found it hard to get on ur site to review my insurance policy. And got a email saying it not been done .then today I have email say thankyou for your purchase..I am very confused. Please can...

Lasīt vairāk

Ciaran

Brooks Braithwaite

5 years ago

Thank you for your feedback and taking my call today. I'm pleased I was able to resolve your query and the issues you were experiencing with our website. Please don't hesitate to contact us on 0345 070 1064 if you require any further assistance. Kind regards

Uzticams klients

Verificēja Feefo

5 years ago

Pet sitting

Easy to look up & got a good result

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you so much for your kind review. It's great to hear that you're pleased with your new policy. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Between Monday - Friday, 09:00 - 17:15

Uzticams klients

Verificēja Feefo

5 years ago

Yes

Application straight forward.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your feedback.We are really pleased you found our online application process straight forward.Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Monday - Friday, 09:00 - 17:15.

Uzticams klients

Verificēja Feefo

5 years ago

Mislaid initial email , asked to resend - Still waiting

Lack of communication , still waiting for reply to my email

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I am sorry that we were not able to respond to your email in a satisfactory time frame. I have now responded to your email and provided documents as requested. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064.