Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Brooks Braithwaite Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

MT

Ms Celia Tarr

Verificēja Feefo

4 years ago

Ko Ms Celia Tarr teica par Brooks Braithwaite:

Brilliant efficient professional swrvice.

My claim waa handled perfectly. Petplans Santuary staff are polite friendly and professional. The vet myself and the dog involved all felt we got the best service anyone could ask for.. Would...

Lasīt vairāk

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

0

Uzticams klients

Verificēja Feefo

4 years ago

Felt at ease

Friendly guy at the end of the phone didn’t feel it was all about the sale.

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

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MG

Mr Kris Grierson

Verificēja Feefo

4 years ago

Ko Mr Kris Grierson teica par Brooks Braithwaite:

Yes I think it was.

It was a very easy step by step process.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MR

Mr & Mrs Reid

Verificēja Feefo

4 years ago

Ko Mr & Mrs Reid teica par Brooks Braithwaite:

Great service, great value!

Tailored insurance for my dog walking and pet sitting business. A minor question regarding what they covered was answered immediately by email next morning after my enquiry the evening before. Staff...

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Martin

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MD

Miss Kerry Daly

Verificēja Feefo

4 years ago

Ko Miss Kerry Daly teica par Brooks Braithwaite:

Yes

Excellent service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Uzticams klients

Verificēja Feefo

4 years ago

Excellent service

Excellent service. Polite and helpful. Would definitely reccomment.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MB

Mrs Linda Bowd

Verificēja Feefo

Gwent

4 years ago

Ko Mrs Linda Bowd teica par Brooks Braithwaite:

Yes most definitely

We talked to a gentleman called Martin Barnes he guided us through everything in detail, explaining what we needed to know, without rushing us in any way, great bloke

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MH

Mrs Pauline Harrison

Verificēja Feefo

4 years ago

Ko Mrs Pauline Harrison teica par Brooks Braithwaite:

to use and great service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MM

Ms Christine McLeod

Verificēja Feefo

4 years ago

Ko Ms Christine McLeod teica par Brooks Braithwaite:

I have only given a 3 because you never know how good an insurance is until you need it. Hopefully I will never need it! Buying the policy was very easy & excellent choice of options.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to leave your review. We always strive to provide a consistently excellent service, and it's great to hear that your experience with us so far has been simple and positive! If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Uzticams klients

Verificēja Feefo

4 years ago

Assume so - operative was not able to advise

No reminder that my policy had expired. Operative was unable to provide advice. The software for taking money was unable to access my bank account - I have had absolutely no issues with any other...

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Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to provide your review. We do take any feedback received very seriously, to make sure we are providing the best possible service to our customers. I do apologise for the experience you have had regarding the setting up of your policy. We have emailed you directly with aim to help you resolve these matters as quickly as possible, however, if we can be of any further assistance, please don't hesitate to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15. Kind Regards, The Petplan Sanctuary team

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Brooks Braithwaite pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?