Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Brooks Braithwaite Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/brooks-braithwaite | Feefo

Tiek rādīti visi 869 pārskati

Mr & Mrs Woods

Leicester

7 days ago

Pirkuma datums: 01/08/2025

Ko Mr & Mrs Woods teica par Brooks Braithwaite:

The only thing I can think of is telephone waiting time

Excellent, efficient service dealing with our recent claim

Lisa A

Brooks Braithwaite

2 days ago

Thank you for taking the time to provide some feedback which we will take on board. During busy times there may be a slightly longer waiting time than we would like, however we do now have an overflow service where your call will be answered promptly should the lines be busy.

Mrs Karen Todd

Salford

8 days ago

Pirkuma datums: 29/07/2025

Ko Mrs Karen Todd teica par Brooks Braithwaite:

No not really

So easy to apply on line excellent price customer service very helpful

Lisa A

Brooks Braithwaite

2 days ago

Thank you for taking the time to provide feedback

Uzticams klients

11 days ago

Pirkuma datums: 30/07/2025

Quick and easy process to renew policy

Lisa A

Brooks Braithwaite

9 days ago

Thank you for taking the time to provide feedback, we are pleased you are happy with the renewal process.

Lisa A

Brooks Braithwaite

2 days ago

Thank you for taking the time to provide feedback, which is very important to us. We are pleased you found the renewal process easy.

Ms Lucy Parkes

Norwich

17 days ago

Pirkuma datums: 21/07/2025

Ko Ms Lucy Parkes teica par Brooks Braithwaite:

Prompt response to questions. Not had to use the insurance so I don't how that bit would go but so far so good.

Lisa A

Brooks Braithwaite

15 days ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Lisa A

Brooks Braithwaite

2 days ago

Thank you for taking the time to provide feedback, we are pleased you are happy with the service so far.

Uzticams klients

18 days ago

Pirkuma datums: 25/07/2025

Mrs Andrea Macpherson

Brynna, Pontyclun

18 days ago

Pirkuma datums: 27/07/2025

Ko Mrs Andrea Macpherson teica par Brooks Braithwaite:

Timely reminder and competitive renewal quote.

Lisa A

Brooks Braithwaite

15 days ago

Thank you for taking the time to provide a response, we are glad you are happy with our service

Uzticams klients

18 days ago

Pirkuma datums: 25/07/2025

Keep the renewal to a minimum.

Efficient with all the paperwork, always on time with the renewal.Have yet to deal with a claim yet.

Lisa A

Brooks Braithwaite

15 days ago

Thank you for taking the time to provide feedback, we are pleased you are happy with our service

Jenny Eales

Wisbech

19 days ago

Pirkuma datums: 20/07/2025

Ko Jenny Eales teica par Brooks Braithwaite:

Follow up on outstanding points rather than waiting for the client to chase

Phone representatives are friendly and helpful. The policy includes all terms which our business requires. Some points of the process were a little slow and I needed to chase them up in order to get...

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Lisa A

Brooks Braithwaite

15 days ago

Thank you for taking the time to provide a review, we will take on board your comments regarding activation of the policy

Uzticams klients

23 days ago

Pirkuma datums: 28/05/2025

Uzticams klients

25 days ago

Pirkuma datums: 14/07/2025

Customer service and care.

My insurance was renewed without any prior warning. When I cancelled the policy and direct debit the money was still taken the following month. Having contacted again they have reset the direct debit...

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Lisa A

Brooks Braithwaite

15 days ago

Thank you for taking the time to provide a review, all feedback is important to us. Having investigated this further I can see that the direct debit was in submission with the bank, so we were unable to cancel this. As soon as the payment was made we were able to provide you with a refund and the policy was cancelled from the inception date. Whilst we endeavour to address any banking issues as soon as possible, we do have to work with how the banks process payments, and if it is in submission they will not allow a payment to be returned. I do hope this clarifies why the payment was taken.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Brooks Braithwaite

Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.

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0345 982 5499

4 Bridge Road Business Park, Bridge Road, Haywards Heath, West Sussex, RH16 1TX, United Kingdom