Good morning,
Thank you for taking the time to leave us a review at Bluecrest Wellness. Your feedback allows us to have a greater insight into how we can improve our tests and services that we provide. I am sorry to hear that there may be an error in the recording of your weight. Typically the equipment that we use automatically inputs your data to remove any risk of human error occurring. I can see that this is already being investigated on your behalf and we will have an update for you soon.
Should you require any further assistance in the meantime, please do not hesitate to contact a member of the customer service team on 0800 6522183.
Kind regards,
Jen.