Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Blacks Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Ko Roy Nallathamby teica par Blacks:

Cheap and efficient

Pirkuma datums: 21/06/2019

3

Uzticams klients

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Atsauksmes par produktu

Pirkuma datums: 17/10/2019

3

Uzticams klients

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Lasīt vairāk

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Pirkuma datums: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Ko Simon Fletcher teica par Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Atsauksmes par produktu

Pirkuma datums: 21/04/2020

3

DM

Dean May

5 years ago

Ko Dean May teica par Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Atsauksmes par produktu

Pirkuma datums: 22/04/2020

9

AL

Alison

5 years ago

Ko Alison teica par Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Atsauksmes par produktu

Pirkuma datums: 24/03/2020

0

Uzticams klients

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Pirkuma datums: 22/04/2020

0

BT

Brett Thompson

5 years ago

Ko Brett Thompson teica par Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Atsauksmes par produktu

Pirkuma datums: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Ko Malcolm Jones teica par Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Lasīt vairāk

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Pirkuma datums: 13/04/2020

3

GA

George Adams

5 years ago

Ko George Adams teica par Blacks:

Satisfied

Great and very well informed throughout

Atsauksmes par produktu

Pirkuma datums: 16/04/2020

0

Blacks pārskati

Hi-Gear Hg Turin Recliner GryVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGreat chair, good quality

Hi-Gear Tripod BbqVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietnihas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvVairāk pārskatu par šo produktu(10)Skatīt produkta tīmekļa vietnihas not arrived would love to review

Garmin Gar Fenix 5 SapphireVairāk pārskatu par šo produktu(40)Skatīt produkta tīmekļa vietniCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?