Arrived on specified date during what must have been a hectic Christmas delivery period.
Best of British Beer
Best of British Beer
12 years ago
Thanks Nicola, Xmas was busy but we've got a pretty good relationship with our couriers, so we very rarely get losses or damages. I hope the recipient enjoys the beer. Happy New Year Will
My friend received his beer within the required date. However, he did not know who it was from, as my name was not mentioned on the gift.... I had to ask him if he had received it.
Best of British Beer
Best of British Beer
12 years ago
Many thanks for taking the time to reply. We shipped the beer to the name provided and there wasn't any gift note requested. We write thousands of gift notes and have some really nice beery cards. If you order again, feel free to add a gift note and we'll include one for you
thanks
Gill
No emails received confirming order placed or delivery of order.
Best of British Beer
Best of British Beer
12 years ago
Sometimes firewalls stop the email confirmation from getting through (gmail is one we regularly struggle with) I would guess this is the reason for lack of confirmation of the order. I trust the beers will be enjoyed. Cheers Will
Ordered 12 bottles and was charged for 12 bottles - but discovered later that I could have bought the same for alot less if I had ordered the same amount as a case from a different part of teh same...
Lasīt vairāk
Best of British Beer
Best of British Beer
12 years ago
the Pick n Mix does cost a little more due to the extra cost of creating mixed cases. We try and keep the case prices competitive, we can offer savings on 12 bottle cases via the 'Brewery' section on the website. Thanks Will
Uzticams klients
12 years ago
It was not a pick n mix case - it was a dozen bottles of the same beer. They arrived in the original brewer's packaging - so no extra cost to you at all...
Best of British Beer
Best of British Beer
12 years ago
We meant you purchased it from the pick n mix section of the website where the pricing structure reflects the work involved.
I've refunded the extra that you paid
Regards
Will
Uzticams klients
12 years ago
The promise of a refund is appreciated. I have revised my rating on the strength of this. Perhaps the website could be improved so that those, like me, who are looking for a specific beer via google do not end up over-paying for a case in future?
Good service - though the service from the actual delivery team (who deliver the beer) is poor
Best of British Beer
Best of British Beer
12 years ago
thanks for the feedback. We use a number of different couriers depending on the products ordered and the location of the recipient. If you would like me to investigate the matter, please get in touch. will@bestofbritishbeer.co.uk Many thanks
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.