I received no email confirmation of my order and my order is yet to arrive and you request feedback!
Best of British Beer
Best of British Beer
12 years ago
you ordered the beer on December 30th and our standard delivery times are 2-3 working days. With the Xmas and New Year holidays and the weekend this might slip slightly. The beers were delivered this morning (Jan 6th, just after 9am). We do offer a Next Day Delivery facility if you're desperate. I hope you enjoy the beers, happy 2014. Regards Will
Uzticams klients
12 years ago
Was impressed by speed of response to my feedback. However still no explanation as to lack of email confirmation of order. This seems to be a recurring theme in feedback, which they should seek to address. I was worried that I had entered card details into a non-bonafide site!
It would be helpful if feedback were requested a few days after receipt as I still have not had time to try the beer, seeing as it was delivered this morning.
Will and Gill provided excellent communication and personal service. This was the first time I had used BoBB, having purchased from other online suppliers in the past. I will certainly be using...
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Best of British Beer
Best of British Beer
12 years ago
I think citrusy is a word (I would certainly try it in Countdown). My personal favourite style of beer is light and hoppy and we've got a great variety of similarly tasting beers. Thanks for your feedback. Regards and happy New Year Will
Thanks Julia, we were very busy with Xmas beers this year and we had the biggest range and styles we've ever stocked. I reckon 7 or 8 out of 10 is pretty good, but if you prefer a certain colour or strength of beer, let me know and I will try to match your tastes. Cheers Will
Simple ordering process, beers delivered promptly (the option of next day delivery is handy). Better customer service than mybrewerytap (who seem not to be on Feefo, I notice).
Best of British Beer
Best of British Beer
12 years ago
thanks for your kind words. We've got a massive range of dark beers from straight forward stouts (including the lovely Titanic) to more complex dark beers. They do a lovely Plum Porter which is really popular this time of year. I really rate all the George Wright beers, they're very under the radar but consistently beautiful. Happy New Year. Will
I was really impressed with what arrived for my Dad - he opened it while I was on FaceTime with him and he was really pleased and excited by the range of beer. The glass was great too. I was very...
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Best of British Beer
Best of British Beer
12 years ago
Thanks Rachel, That's really great. We love getting feedback like this, it is the first time we've heard of anyone opening their beer on FaceTime though. Thanks again and happy 2014. Regards Will
Good clear easy to use web site.Ordered two cases of husband's favourite ' Yorkshire Terrier' . ... NO confirmation email and no tracking. I knew the money had been taken from my account though...
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Best of British Beer
Best of British Beer
12 years ago
Thanks for getting back to us re your order. I'm sorry you were worried about not receiving a confirmation email. Some firewalls prevent them getting through and gmail is one of those that has a very high security level. I hope your husband enjoys the beer. Cheers Will
The service has been brilliant and really helpful couldn't of asked for better
Best of British Beer
Best of British Beer
12 years ago
Thanks Sara, that's just the sort of feedback we love - brilliant. We always change the 12 beers every month, so he will never get the same one twice. Sourcing all these different beers is a tough job, but someone's got to do it!! Happy New Year Will.
Thanks Annabel for your feedback. We're big fans of Monty's brewery, all their beers are excellent, I'm sure they will be enjoyed. Happy new year Gill.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Best of British Beer are specialist retailers of the finest beers and ciders from the UK's leading independent brewers. Established in 2011, we have been providing 5* service to our customers for over 15 years and have supported around 500 brewers since launch. We're passionate about supporting the amazing brewing heritage we have in Britain.