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Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Commercial Lines and Personal Intermediary Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

Tiek rādīti visi 4,732 pārskati

Gordano Support Group Limited

Bristol

5 months ago

Pirkuma datums: 12/02/2025

Ko Gordano Support Group Limited teica par AXA Commercial Lines and Personal Intermediary:

No issues here

no issues from my end, not a great deal of interaction directly, however our broker seems very content with AXA.

Kay

AXA Commercial Lines and Personal Intermediary

5 months ago

Thank you for taking the time to provide us with such lovely feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. Kind regards Kay - The Claims Team

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Mr Douglas Carter

Newcastle upon Tyne

5 months ago

Pirkuma datums: 12/02/2025

Ko Mr Douglas Carter teica par AXA Commercial Lines and Personal Intermediary:

Well handled claim by AXA

Handled effectively, only negative is we didn’t get the full amount of the claim and the £500 excess cut into the claim, I hadn’t realised that the excess applied to the majority of claims.

Kay

AXA Commercial Lines and Personal Intermediary

5 months ago

Thank you for taking the time to provide us with such positive feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. Kind regards Kay - The Claims Team

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Chris Balfe

5 months ago

Pirkuma datums: 05/02/2025

Ko Chris Balfe teica par AXA Commercial Lines and Personal Intermediary:

Helpful and professional

Kay

AXA Commercial Lines and Personal Intermediary

5 months ago

Skatīt pilnu klienta pārskatu

Uzticams klients

6 months ago

Pirkuma datums: 11/01/2025

My broker did the work

Eventually after a little nudge !! No complaints

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

6 months ago

Thank you for taking the time to provide us with your feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. - Paul - The Claims Team

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Uzticams klients

6 months ago

Pirkuma datums: 11/01/2025

Did not even inform me of the out come of the claim

I had to phone twice to find out if you are going to pay for my external wall . I had not letter or phone call to let me know the out come . I had to find out when I rung to find out , in the mean...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

6 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Clarence

London

6 months ago

Pirkuma datums: 08/01/2025

Ko Clarence teica par AXA Commercial Lines and Personal Intermediary:

Excellent service, and claim coverage was more than fair

The service was incredible. Not only was my claim dealt with swiftly and with the utmost professionalism, but the claims adjuster was extremely fair with the claim, even covering aspects I believed...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

6 months ago

Thank you for taking the time to provide us with such lovely feedback. We really do appreciate this and will ensure it is passed on to the file handlers for this claim. Kind regards Paul - The Claims Team

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Mr Chris Quayle

Bodelwyddan Community, Denbighshire

6 months ago

Pirkuma datums: 04/01/2025

Ko Mr Chris Quayle teica par AXA Commercial Lines and Personal Intermediary:

You don’t get like for like

Taken so long I’ve ended up paying 50% out of my own pocket…. No clarification on VAT been calling for weeks and no update. I thought I was due over £8k with the vat so my outlay was only extra £4k....

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

6 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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Stephen Green

Wells

7 months ago

Pirkuma datums: 19/12/2024

Ko Stephen Green teica par AXA Commercial Lines and Personal Intermediary:

poor process

Far to complicated. Too many companies involved which led to delays.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

7 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thanks - Paul - the claims team

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Uzticams klients

7 months ago

Pirkuma datums: 17/12/2024

Claim review

Imran was soo helpful, couldn’t have done any more, so grateful to him for his help in moving my claim along.

Keely

AXA Commercial Lines and Personal Intermediary

7 months ago

Thank you for taking the time to provide us with your feedback. We really do appreciate this and will ensure it is passed on to Imran for this claim. Kind regards Keely - The Claims Team

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Lucas V (and his mother Jean)

7 months ago

Pirkuma datums: 13/12/2024

Ko Lucas V (and his mother Jean) teica par AXA Commercial Lines and Personal Intermediary:

Outstanding service from Mark and the team

Mark Everett and his team made the the process of registering, approving, and administering this claim so very simple. We were delighted with the excellent level of service they provided, and the...

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Keely

AXA Commercial Lines and Personal Intermediary

7 months ago

Thank you for taking the time to provide us with such lovely feedback. We really do appreciate this and will ensure it is passed on to the file handler/s for this claim. Kind regards Keely - The Claims Team

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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