Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

AXA Commercial Lines and Personal Intermediary Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

Tiek rādīti visi 4,729 pārskati

Uzticams klients

1 month ago

Pirkuma datums: 03/05/2025

Poor claims handling

Very poor claims experience. Terrible communication, did not request all required information at outset, very slow to deal with info provided.

Paul

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team

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Uzticams klients

1 month ago

Pirkuma datums: 13/05/2025

The service was prompt, courteous and professional. I would recommend them without hesitation.

Paul

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team

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Uzticams klients

1 month ago

Pirkuma datums: 09/05/2025

Nothing to add.

Awaiting payment for recent claim now into 6 weeks since submission!

Lesley

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team

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Uzticams klients

2 months ago

Pirkuma datums: 26/04/2025

Claim resolved but timescale was inaccepteable

I had to make regular enquiries about the progress of my my claim. I had been robbed of over £10,000 worth of photographic equipment at gunpoint, and it took almost 4 weeks to resolve my claim. At...

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Kay

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course Kay - The Claims Team

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Uzticams klients

2 months ago

Pirkuma datums: 12/04/2025

Excellent Service

First class. Informed at each step of the process, regular updates and complete clarity at all times.

Hannah

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Laurence Kimber

Milton Keynes

2 months ago

Pirkuma datums: 11/04/2025

Ko Laurence Kimber teica par AXA Commercial Lines and Personal Intermediary:

Pleasantly surprised by the efficiency of my claim processing

Very quick and efficient. The only comment I would make would be I had to call to get any update, no one called me to tell me my claim was progressing and had been valued etc.

Hannah

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Uzticams klients

2 months ago

Pirkuma datums: 09/04/2025

30k claim. Less than 4k payout due to clauses from every excuse.

Very poor when making a genuine claim. Almost every option wasn't conviently covered. So had to go as four seperate claims under accidental Damage. There costs didn't even cover a quarter of...

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Shelley Francis

2 months ago

Pirkuma datums: 04/04/2025

Ko Shelley Francis teica par AXA Commercial Lines and Personal Intermediary:

Customer service is good and work force very helpful

Hannah

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Glyn Hopkin Ltd

ROMFORD

3 months ago

Pirkuma datums: 01/04/2025

Ko Glyn Hopkin Ltd teica par AXA Commercial Lines and Personal Intermediary:

Professional, great friendly customer service .

I constantly have excellent service. They make my life at work much easier dealing with our insurance claims

Hannah

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Uzticams klients

3 months ago

Pirkuma datums: 26/03/2025

Sorted with fast response

Hannah

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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