Terrible customer service, if something goes wrong with your purchase, you are on your own. Numerous times I left messages and emails, they won't respond. It's a gamble to buy from them.
Sharon Customer Care
WoolOvers
9 years ago
Good Afternoon Jasdeep, It is very disappointing to hear your comments. WoolOvers take customer service very seriously so will be contacting you directly to resolve this issue. We have been unable to locate your emails and apologise for the inconvenience caused.
I've had a mixed experience with the Aran sweater I purchased.
It's an attractive, albeit rather heavy cardigan. But for the flaw ben eath one of the button holes where the yarns in the cable were...
Skaityti daugiau
Tony Customer Care
WoolOvers
9 years ago
Thank you for your feedback, I am very sorry we have not replied to you we have been experiencing large volumes of contacts from customers. We have contacted you directly to explain how we will sort the issue with your garment. Any further problems please get in touch with the Customer Care Team on info@woolovers.com
Love the sweater although a bit big for me-size small USA sizing. So happy to find all wool sweaters of such good quality. Will continue to purchase from woo lovers in future!
Would have given a 5 but the XL Navy sweater was more like a mens' size 2X.!!!
I wanted to exchange it but the postage was going to be more than the sweater cost. I loved the quality and the...
I ordered several sweaters, and none of them fit me. Apparently I have longer arms than average. I was disappointed because otherwise I loved the sweaters! Still, I received great customer service...
I love my WoolOvers sweaters! They are less expensive than the wool/acrylic garbage you get in the malls here in the US, and the quality is superior in every way. They are good, heavy, WARM, pretty,...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.