I so appreciate the detailed measurements of your sweaters, which enable me to order based on the fit I prefer. And your recent improvements to your web site make searching easier. Thank you for...
THE RECENT SWEATER I PURCHASED CAME TO ME MARKED 'UNISEX' AND IT WAS HUGE!!!!! I wear a large ladies size - this sweater was like a man's XXL!! I SENT IT BACK AND HAD TO PAY $20 POSTAGE TO U.K....
Skaityti daugiau
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all our unisex sizing and introducing just Men’s and Women’s sizes. Our customer Service team have contacted you directly with details regarding the returns process.
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have received a garment which did not fit. We do try our best to ensure that the right size is selected when customers create their order with us. We provide sizing charts for all items online and we have implemented a new system to our website that does warn customers when they are looking at unisex sized items. We are currently in the process of phasing out all our unisex sizing and introducing just Men’s and Women’s sizes. Our customer Service team have contacted you directly with details regarding the returns process.
I have never received the order!!! I am not happy and want these lost sweaters tracked!
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Our customer service team have contacted you directly to resolve this matter.
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Our customer service team have contacted you directly to resolve this matter.
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback and we are very sorry to hear you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Our customer service team have contacted you directly to resolve this matter.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.