100% wool, quality made sweaters are rather pricey in America and it was a wonder to me how WoolOver's offers great products via economy-friendly pricing. So I tried them by making a purchase and I...
My primary concern was determining when/how product would deliver. The tracker indicated the package was delivered on Feb. 13. It did not deliver until Feb. 19. I contacted WoolOver on Feb. 18...
Skaityti daugiau
Customer Care Team
WoolOvers
9 years ago
Hello Don,
Thank you for your comments. I can see that my colleague has contacted you directly advising you of the shipping services available.
Sorry, it did not fit. I returned in a few days by 2-days USPS. Expensive to return. No received confirmation or no refund yet. Poor customer service. Please refund ASAP.
Customer Care Team
WoolOvers
9 years ago
Hello,
Thank you for your feedback. I apologise that you have not had a response from us.
When returning items via International agents it can take approximately 2-3 weeks to get to us in the UK. On this occasion as a goodwill gesture we are processing a refund for you before receipt of your return.
Regards,
Patikimas klientas
9 years ago
I returned to N.Y. US address. I wish you have the system which at least acknowledge that you revived the shipment if it's take such a long time to process refund.
Atsiliepimai apie gaminius
Customer Care Team
WoolOvers
9 years ago
Hello,
I am sorry to hear that the garments that you have ordered did not work out for you, we have a wide range of designs, please let us know if you would like any help on a choice of garment.
Regards,
Customer Care Team
WoolOvers
9 years ago
Hello,
I am sorry to hear that the garments that you have ordered did not work out for you, we have a wide range of designs, please let us know if you would like any help on a choice of garment.
Regards,
Customer Care Team
WoolOvers
9 years ago
Hello,
I am sorry to hear that the garments that you have ordered did not work out for you, we have a wide range of designs, please let us know if you would like any help on a choice of garment.
I have been a customer of WoolOver's since the winter of 2013 and have quite a collection of their products...It is very hard to resist getting new items particularly when there are specials and/or...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.