Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

WoolOvers apžvalgos

Patikimas klientas

9 years ago

Love the product, love the price. Find it a little frustrating/time consumi...

Love the product, love the price. Find it a little frustrating/time consuming clicking through multiple colour offerings of the same garment style.

Atsiliepimai apie gaminius

Pirkimo data: 29/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Not received my items. Placed my order 22 days ago.

Not received my items. Placed order 22 days ago.

Sharon Customer Care

WoolOvers

9 years ago

Hello Sergey, Thank you for your feedback. Our 3rd party logistics company will be in contact with you to update you on the progress of your order.

Regards,

Atsiliepimai apie gaminius

Pirkimo data: 29/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Dissatisfied

I didn't receive email confirmation. I didn't receive shipping number. I got it only after contacting your customer service, and it took you few days to reply. Items I got are too big. I'd like to...

Skaityti daugiau

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are sorry to hear your experience with us was not satisfactory. It is standard procedure to receive shipping confirmation so we are very sorry that you did not in this case. We will be sure to make our 3rd party logistics company aware of this fault to ensure that this does not happen again. If you would like to return any of your garments please send it directly back to our address which can be found here: https://www.woolovers.com/contactus. Once we have received your garments back we will be more than happy to process an exchange or refund for you.

Atsiliepimai apie gaminius

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are sorry to hear your experience with us was not satisfactory. It is standard procedure to receive shipping confirmation so we are very sorry that you did not in this case. We will be sure to make our 3rd party logistics company aware of this fault to ensure that this does not happen again. If you would like to return any of your garments please send it directly back to our address which can be found here: https://www.woolovers.com/contactus. Once we have received your garments back we will be more than happy to process an exchange or refund for you.

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are sorry to hear your experience with us was not satisfactory. It is standard procedure to receive shipping confirmation so we are very sorry that you did not in this case. We will be sure to make our 3rd party logistics company aware of this fault to ensure that this does not happen again. If you would like to return any of your garments please send it directly back to our address which can be found here: https://www.woolovers.com/contactus. Once we have received your garments back we will be more than happy to process an exchange or refund for you.

Pirkimo data: 29/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Lækkert men ...

... uigennemsigtig prisføring, langsom forsendelse, mystiske størrelser og svært at se farven på fotos da de ser noget anderledes ud i virkeligheden! Især uni-sex linjen er håbløs. Jeg er normalt en...

Skaityti daugiau

Customer Care Team

WoolOvers

9 years ago

Thank you for your feed back, we have had to google translate your response so we hope this is accurate. We are sorry to hear your experience with WoolOvers has been unsatisfactory. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. We are in constant contact with our couriers so we will be sure to make them aware of these delivery delays. With regards to the colour representation of garments online, this can always vary and a 100% match is not always guaranteed. We try very hard to match the colours to the actual garments, but unfortunately due to the lighting/photography when it goes online it is very difficult and is not always possible to achieve this. The sizing of our garments is dependent on their style or whether they are unisex. We do try our best to advise customers about our sizing by providing charts online. Please feel free to return any your garments under the no quibbles return policy and we will be more than happy to process an exchange or refund for you.

Atsiliepimai apie gaminius

Customer Care Team

WoolOvers

9 years ago

Thank you for your feed back, we have had to google translate your response so we hope this is accurate. We are sorry to hear your experience with WoolOvers has been unsatisfactory. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. We are in constant contact with our couriers so we will be sure to make them aware of these delivery delays. With regards to the colour representation of garments online, this can always vary and a 100% match is not always guaranteed. We try very hard to match the colours to the actual garments, but unfortunately due to the lighting/photography when it goes online it is very difficult and is not always possible to achieve this. The sizing of our garments is dependent on their style or whether they are unisex. We do try our best to advise customers about our sizing by providing charts online. Please feel free to return any your garments under the no quibbles return policy and we will be more than happy to process an exchange or refund for you.

Pirkimo data: 28/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Excellent service by WoolOvers London

Very good, thank you

Atsiliepimai apie gaminius

Pirkimo data: 28/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Pour ce qui est du reste je suis satisfait.

Il n'est pas facile de savoir ou est rendu notre commande durant le transit.

Atsiliepimai apie gaminius

Pirkimo data: 28/12/2016

0

Patikimas klientas

9 years ago

Excellent service by WoolOvers London

This is an amazing sweater and the customer service was excellent.

Atsiliepimai apie gaminius

Pirkimo data: 28/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Good service by WoolOvers London

good price,quality,quick delivery

Atsiliepimai apie gaminius

Pirkimo data: 28/12/2016

0

TC

Trusted Customer

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

I have no hesitation in recommending your product

There was no problem. It was easy to do. I have bought from you many times over the years. should have heeded your advice about the merchandise being given plenty of room. All my purchases seem...

Skaityti daugiau

Atsiliepimai apie gaminius

Pirkimo data: 28/12/2016

0

TC

Trusted Customer

Vancouver, Canada

9 years ago

Ką Trusted Customer sakė apie WoolOvers:

Rating may change as purchase not received yet & waiting for response to my

Have not received my purchase and waiting for a response to my query about it.

Customer Care Team

WoolOvers

9 years ago

Thank you for your feed back and we are sorry to hear you have not yet received your order. International delivery usually takes 7-10 working days but has been known to take longer in busy periods. Please see emails where we have detailed further.

TC

Trusted Customer

9 years ago

Still have not received my purchase and have not had a reply to my query aboutt it.

Pirkimo data: 29/11/2016

0

„WoolOvers“ apžvalgos

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Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?