Could have done with some help at Heathrow and Singapore airports. If we had missed the connections, we were stuffed.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We were sorry to hear of your disappointment with some aspects of the tour. We rarely receive complaints about the food but please rest assured your comments have been duly noted. We truly hope that overall you enjoyed visiting this fascinating region.
Kind regards,
Lorraine, Wendy Wu Tours
The hotel we stayed in in Phnom Penh was very poor. The room was not clean, there were cockroaches in the bathroom and the catering was mediocre.
A comment: you might consider because of the high...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback which is invaluable and has been passed onto our ground handlers for future improvements. We are delighted that overall you enjoyed the tour and we hope to have the pleasure of welcoming you on-board in the future.
Kind regards,
Lorraine, Wendy Wu Tours
Atsiliepimai apie gaminius
Pirkimo data: 22/02/2015
0
Bendrinti
Patikimas klientas
11 years ago
So far on the booking front good precise information
Initially had to ring 24 hours after making booking because no details were sent. The home address was also completely incorrect!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry if you did not receive the initial confirmation invoice we sent by email and that your address was incorrect. We trust everything is now in order but please contact us if you have any queries.
Kind regards,
Lorraine, Wendy Wu Tours
Lisa was a very helpful lady with all the facts at her fingertips. My brochure arrived the morning after my telephone call and the receipt for my deposit was on my e-mail within the hour, I am...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback on the booking process. We are delighted that you are pleased with the service you received from Lisa and will ensure that she gets your comments. We look forward to hearing all about your trip on your return!
Kind regards,
Jasmin, Wendy Wu Tours
The lady I spoke to was clear speaking and answered a couple of questions I had with no problem. I never felt pressured at any point to book the holiday.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.