I don't know why I'm getting this survey now. I've had the cover for severa...
I don't know why I'm getting this survey now. I've had the cover for several months but haven't had the need to use them recently or ever so far.
0
Bendrinti
DH
Derek Hall
Patvirtinta „Feefo“
9 years ago
Ką Derek Hall sakė apie Muddy Paws:
Have not had to use the policy, so can't offer any positive or negative fee...
Have not had to use the policy, so can't offer any positive or negative feedback.
0
Bendrinti
MP
Matthew Palmer
Patvirtinta „Feefo“
9 years ago
Ką Matthew Palmer sakė apie Muddy Paws:
Great, but forgot about policy
To be honest forgot we had this policy. Never had to go back yet. Does seem like a good policy if you keep up with it.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Watch for the sting in the tale
First year was okay but second year price almost doubled even though another year of no claiming.
Watch for the small print of paying a percentage of any claim plus already paying your excess. ...
Skaityti daugiau
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Recommend
Good competitive rates compared to other pets insurance
0
Bendrinti
JW
Jennifer Williamson
Patvirtinta „Feefo“
9 years ago
Ką Jennifer Williamson sakė apie Muddy Paws:
No false promises
Friendly and professional, easy to deal with and very understanding following the death of a dog.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Problem with topcashback at first, but they put it right
So far I haven't had to claim anything, so I don't know how that process works but I bought my insurance with them specifically to take advantage of an excellent cashback offer through...
Skaityti daugiau
Francesca
Muddy Paws
9 years ago
Dear Sir,
Thank you for your review! VetsMediCover did not know that Top Cash Back were taking so long. Have you received your cash back yet? We use a third party to manage all the cashback sites so I will talk to them and see what can be done.
We will ensure that the cashback is paid to you.
Please do contact us directly to discuss this on admin@vetsmedicover.co.uk.
Thank you for bringing this to our attention. If you need anything else, please do let me know.
All the best,
VetsMediCover
Patikimas klientas
9 years ago
Thanks. I've done that. However, since you state that customers have to wait 90 days for the cashback to be paid and that after 100 days has elapsed (which it has), we are no longer eligible I remain dubious.
If you do arrange payment I'll be certain to revise my review.
Patikimas klientas
9 years ago
Thank you to Francesca for taking responsibility for sorting out my issue and ensuring the cashback was paid to me. What started as a poor experience has now turned into a positive one. Many thanks!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Very good service so far in what are difficult times.
So far (unfortunately this will be an ongoing claim) staff have been very helpful regarding advice on making a claim, claim forms have been sent through very quickly. The approval process so far...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 years ago
Great service quick payout!
Great service!
0
Bendrinti
EB
Emma Bolt
Patvirtinta „Feefo“
9 years ago
Ką Emma Bolt sakė apie Muddy Paws:
Our claim was handled quickly and without any lengthy questioning from Vets...
Our claim was handled quickly and without any lengthy questioning from VetsMediCover. We have so far had no reason to give any negative feedback and we have been very happy with the service.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
